Senior Applications Engineer

Leviton•Bothell, WA

33d

About The Position

This position is responsible for developing external and internal relationships and will have the following responsibilities: training customers, sales, and/or Technical Services Representatives (TSR) on Leviton products and the application of these products. Will provide project review, design and the development of testing procedures on new and existing products.

Requirements

Local Essential Technical Skills
BICSI RCDD certification preferred
Data Center certification
Copper and fiber background, understanding of manufacturing processes and equipment required
Copper and fiber background with understanding of electrical and light transmission required
Telecommunication Industry standards knowledge
Visio and Autocad required
Behavioral Skills
Leadership - Ability to lead, manage, motivate, and mentor team to drive towards success and foster a culture of excellence
Communication - Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
Creativity - Innovative in development of new ideas and approaches for engineering challenges
Attention to Detail - Ensure accuracy in work product, documentation, and processes to maintain high standards
Customer Service - Provide excellent service to internal and external customers
Education & Experience
Bachelor's degree in Mechanical or Electrical Engineering or related field required
Minimum 8 years of technical support, applications, technical sales or engineering experience required
Design, estimation, and installation in the field preferred

Nice To Haves

BICSI RCDD certification preferred
Data Center certification
Design, estimation, and installation in the field preferred

Responsibilities

Works with sales, customers, and trade groups to understand the technical aspects of the products in the marketplace and drive product improvements
Full understanding of data center architecture and cabling topologies with design level expertise
Responds to customer needs, challenges, and issues with possible resolution
Work cross functionally with BU personnel including design engineers, product managers, QC, and others on issues regarding schedule, quality, and customer challenges
Driving product feature improvements and facilitate new product development
Develop, conduct, and report product performance results to management on validation testing of new and existing products
Develop instruction sheet content, application notes, and technical bulletins
Produce communication materials to promote and train customers on technical features of Leviton products
Develop presentations and provide training for internal sales and spec. engineers and external customers including contractors, consultants and distributors
Provide customers with layout recommendations based on customer-provided facility drawings
Review customer requirement / specifications and identify proper solutions to meet the requirements
Maintain timeliness and accuracy of the technical content in marketing literature
Participate and contribute to Product Development Initiatives (PDI) and Product Profit Loss (PPL)
Test fiber solutions per specific needs and requirements
Work with fiber cabling systems and polarity options
Provide demonstrations to customer base with knowledge of copper and fiber product lines

Benefits

Comprehensive benefits include: Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
Life, Disability, Accident and Critical Illness insurance options
Up to 11 paid Holidays
Up to 18 days Paid Time Off
Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs.
For more information about benefits, please go to: https://careers.leviton.com/benefits

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