Senior Applications Engineer - Customer Services

Solar Turbines Incorporated•San Diego, CA

44d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Overview If you are interested in continuing to work in a strong technically-focused role but want to begin to develop a deeper understanding of our customers, their applications, and what it takes to sell a project, then Project Applications Engineering (PAE) is a great opportunity for you. The Customer Services Project Applications Engineer (PAE) is responsible for directing Customer Services internal activities associated with supporting the sale of Customer Services Package Refurbishment and Upgrade Products (PRU), which includes refurbished packages, controls retrofits, and package systems upgrades (i.e. Engine Uprates and Upgrades, Compressor Restage, Fuel, Seal, Start, Fire system upgrades). The position directly supports Customer Services Account Managers and a wide cross section of other departments to plan, develop, and execute technical and commercial strategies necessary to successfully compete for aftermarket business. Specific responsibilities include, but are not limited to: Travel up to 25% to support on site assessments of installed packages Selection and optimization of equipment configuration with emphasis on control and other turbine package systems Working with Customer Service Account Managers to develop a clear sales strategy for the specific application and customer needs. Preparing the technical and commercial proposal clearly defining the proposed scope of work with the necessary supporting qualifications, applicable comments and risk mitigation. Providing a complete hand-over process to Customer Services Project Management for sold projects. Participating in product development and process improvement activities. Often acts as coach to less experienced PAEs.

Requirements

The position requires an engineering degree.
Candidates should have the ability to obtain the required certifications to travel to customer's operations onshore and offshore.

Responsibilities

Travel up to 25% to support on site assessments of installed packages
Selection and optimization of equipment configuration with emphasis on control and other turbine package systems
Working with Customer Service Account Managers to develop a clear sales strategy for the specific application and customer needs.
Preparing the technical and commercial proposal clearly defining the proposed scope of work with the necessary supporting qualifications, applicable comments and risk mitigation.
Providing a complete hand-over process to Customer Services Project Management for sold projects.
Participating in product development and process improvement activities.
Often acts as coach to less experienced PAEs.