Senior Applications Engineer

OKUMA AMERICA CORPORATIONCharlotte, NC
5dOnsite

About The Position

Technically support Sales and Distribution in line with the Corporate business model and mission statement. Support a variety of task as outlined in the " RES " Request for Engineering Services. (Pre-sale/Post-sale projects, Machine demonstrations, Machine Specifications, Distributor support, Training, Show, Events and Documentation Main focus - Mill Products - 4 and 5 Axis Machines and Laser EX Integrations

Requirements

  • High School or Equivalent
  • Math, PC Skills, Communications and report writing
  • SME, Manufacturing/Machining Experience
  • Manufacturing - Machine Tool
  • Familiar with the type of components being machined/processed in various industries - Oil/Energy, Aerospace, Construction, Fluids And or Medical.
  • Familiarity with modern CNC machines and controls (preferably Okuma)
  • Familiarity with current cutting tools.
  • Familiarity with a wide range of manual and hydraulic work holding
  • Familiarity with robotic systems
  • Familiarity with SPC.
  • Familiarity with PC applications - CAD/CAM, AOT, CAS, 3DVM, VeriCut and Modeling software
  • Ability to write documents, reports and power points

Nice To Haves

  • License/ Certificate
  • Trade School
  • Associates Degree (Preferred)
  • Bachelor’s Degree (Preferred)

Responsibilities

  • Technical Support - OAC Sales, Distributor Sales, Applications and Service, including Answer man and CRM's.
  • Technical Support - new products, features and functions (internal and external). Focus on high end products (4 and 5 axis capability) and machines with Laser Integration.
  • Customer Training - first-time a machine is installed in a territory, high tech products, automation, gantries, multi-function lathes.
  • Demonstrations/Test Cuts - customer specific, shows and events at OAC and the Tech Centers
  • Post Sale Project Support - Turnkeys, Run-offs, Distributor request, visits related to technical issues, process issues and machine performance.
  • Prepare and provide turnkeys, machine specifications and cycle time estimates
  • Documentation - demo reports, trip reports, technical reports, Application Bulletins
  • Showroom and machine maintenance - installation and prep machines to ship
  • Travels in support of the duties/task listed above

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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