Senior Application Engineer (Pega CDH)

Navy Federal•Pensacola, FL

1d•Onsite

About The Position

This role involves designing, developing, and supporting enterprise-scale Pega applications, with a strong focus on Customer Decision Hub (CDH), data ingestion, analytics, and cloud-based integrations. The Senior Application Engineer will act as a senior technical contributor and subject matter expert, working with minimal supervision to deliver scalable, high-performance Pega solutions that support decisioning, automation, and digital engagement capabilities.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience
5–7 years of experience in application or software development
Pega Certified Senior System Architect
Strong experience with Pega 8.x, Customer Decision Hub (CDH), and Pega Cloud (Infinity 24.x)
Hands-on experience with data ingestion, data modeling, ETL, and SQL (PostgreSQL, Oracle, etc.) within Pega
Experience with REST/SOAP services, integrations, and cloud platforms such as AWS
Strong analytical and problem-solving skills with the ability to work on complex systems
Excellent written and verbal communication skills

Nice To Haves

Pega Certified Lead System Architect
Pega Certified Decisioning Consultant

Responsibilities

Design, develop, and implement enterprise-level Pega solutions using Pega Platform and Customer Decision Hub (CDH)
Build and customize Pega components including data pages, data sets, data flows, activities, UI rules, reports, and job schedulers
Design and implement data ingestion, ETL, extraction, archival, and transformation strategies
Create and maintain REST/SOAP APIs, services, and connectors between Pega and external systems
Integrate digital data from internal and external sources to support analytics and decisioning
Perform advanced debugging, performance tuning, and root cause analysis using Pega tools
Develop reusable, secure, and scalable Pega rules following guardrails and best practices
Provide day-to-day operational and production support, including incident and change management
Support DevOps and release management activities including packaging and deployment
Collaborate with architects, analysts, and stakeholders to translate business needs into technical solutions
Mentor junior engineers and contribute to technical standards and documentation