Senior Application Engineer, IT Engineering

Phantom

About The Position

Phantom is the modern money app used by tens of millions around the world. Our product combines everything people need to manage, spend, and grow their money in one simple, intuitive experience. Phantom brings all the control and flexibility of crypto-powered finance, without unnecessary complexity, into mainstream consumer finance. By combining industry-leading security with thoughtfully designed tools, Phantom makes powerful financial tools feel approachable and easy to use. This focus on speed, control, and user experience has fueled rapid growth, with a community of 20M+ people, reaching #1 in the Google Play Store finance category, and consistently ranking as a Top 50 app across all categories, alongside some of the most recognizable consumer technology platforms in the world. About the role IT Engineering (ITE) at Phantom is responsible for how the company actually runs. Everything from onboarding flows to access control to internal tooling — if it touches employees, devices, or company operations, we either own it or improve it. Increasingly, that also means using AI to remove entire categories of manual work. This role is for someone who wants to treat internal infrastructure like a product: designed, built, and continuously improved.

Requirements

7+ years in IT engineering, platform engineering, or similar roles
Experience with some combination of: Identity providers (Okta preferred) MDM / endpoint management (Kandji, Fleet, etc.) SaaS integrations and automation AI/LLM tooling in real workflows Security or compliance-adjacent systems
You’ve built systems people rely on
You’re comfortable stitching together APIs, tools, and infrastructure into something cohesive
You think in systems, not tickets
You’re pragmatic; you ship quickly, but you don’t leave messes behind
You can operate without clear instructions and figure things out as you go
You write things down so other people can understand and build on your work

Nice To Haves

You’ve built AI-powered internal tools or automations
You’ve worked in a security-conscious or compliance-heavy environment
You’ve been in fast-moving startups where you had to figure things out yourself
Interest in crypto / fintech / high-security systems

Responsibilities

Build internal tools that automate how Phantom operates day-to-day
Use AI/LLMs to replace repetitive workflows across teams
Own identity and access systems (provisioning, permissions, lifecycle)
Improve device management and endpoint infrastructure (macOS fleet, configs, enforcement)
Integrate and extend our SaaS stack so systems actually talk to each other
Partner with security to make systems both safe and usable
Take full ownership of what you build — from design to long-term maintenance

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