Senior Analyst

World Wide Technology Healthcare Solutions • Jenks, OK

20h

About The Position

World Wide Technology (WWT) is seeking an experienced Senior Analyst to join our newly formed AI Native Engineering team within IT. This team drives the enterprise-wide strategy for AInative tooling, engineering processes, and measurable value realization. As a member of this highly visible team, you will support initiatives that directly influence technical direction and organizational decision-making, including engagements with C-level executives.

As part of the IT Software Engineering Center of Excellence (CoE), this role will play a critical part in shaping operational insights, analyzing adoption metrics, developing training materials, and ensuring continuous value capture from AI-enabled engineering practices.

Requirements

• 5–8+ years of experience in business analysis, data analysis, IT operations, or a related analytical discipline.
• Strong experience with metrics analysis, including survey design, data visualization, and trend identification.
• Familiarity with AI or modern engineering tool ecosystems (e.g., developer productivity platforms, AI copilots, or automation tools).
• Comfort working with emerging technology and ambiguity.
• Demonstrated ability to manage software licensing, usage monitoring, or cost optimization activities.
• Exceptional communication skills with the ability to translate data into business insights for senior and executive stakeholders.
• Experience supporting enterprise-level projects, preferably with multiple parallel workstreams.
• Ability to produce high-quality documentation, training materials, and knowledge-sharing assets.
• Strong problem-solving and criticalthinking capabilities, with a high degree of independence.
• Comfortable engaging with engineers, analysts, and leadership, including C-suite audiences.
• Team-oriented mindset with the ability to operate within a Center of Excellence structure.

Responsibilities

• Analyze quantitative and qualitative data from surveys, digital experience tools, feedback channels, and usage analytics to identify trends, gaps, and opportunities for improvement.
• Build recurring insights reports and executive-ready summaries that clearly translate data into actionable recommendations for senior leadership.
• Monitor AIrelated credit consumption (e.g., model usage, automation workloads), detect anomalies, and publish trend analyses with recommended actions for optimization.
• Manage enterprise-wide AI tool licensing, including allocation strategy, usage monitoring, compliance, and cost optimization.
• Partner with workstreams to define and maintain standards, evaluation frameworks, and governance artifacts aligned to AINative Engineering practices.
• Serve as a connective hub across engineering, IT, product, leadership, and partner teams—ensuring clear communication, shared understanding, and alignment on priorities.
• Produce concise, high-clarity updates for broad technical and nontechnical audiences, including C-suite stakeholders.
• Support program-wide messaging consistency by adopting shared terminology, design patterns, and communication standards used across AI Native Engineering.
• Partner closely with the Project Manager to coordinate activities across multiple concurrent initiatives, track dependencies, and ensure alignment against goals, deliverables, and timelines.
• Support pilots, experiments, and adoption activities by preparing inputs, tracking outcomes, and contributing to improvement loops that inform program strategy.
• Capture and curate success stories, case studies, and field learnings to demonstrate measurable value and drive broader adoption.
• Develop and maintain persona-specific training materials, documentation, and enablement content to help teams effectively adopt AInative engineering tools and practices.
• Create recurring surveys to measure tool adoption, sentiment, and effectiveness; interpret findings and recommend improvements based on feedback.
• Ensure clarity, consistency, and accessibility of documentation across shared spaces (e.g., SharePoint, program repositories).

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed