Analyst Senior

Blue Cross Blue Shield of Michigan•Detroit, MI

5d•Hybrid

About The Position

Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide support to internal departments and external entities by answering questions, supplying information and training. Create and present reports and presentations to display operational data and proposed business changes. Remote work permitted within a reasonable commuting distance of Detroit, Michigan.

Requirements

Four (4) years of experience as a Software Engineer, Business Intelligence Developer, Software Developer, or related role where experience was gained.
2 years of experience in the following:
Utilize SQL to query datasets and perform analytics.
Utilize Tableau to create/develop reporting.
Utilize SparkSQL to query datasets and perform analytics.
Utilization of SSIS and SSRS.
AWS.

Responsibilities

Identify and analyze operational data and develop insights in support of business objectives.
Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.
Identify and/or analyze business problems and develop recommendations for solutions to problems.
Lead the development and implementation of projects and/or teams in order to produce desired results.
Document and communicate project concepts, milestones and results.
Recommend and assist with implementing standard policies and procedures.
Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis.
Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
Provide support to internal departments and external entities by answering questions, supplying information and training.
Create and present reports and presentations to display operational data and proposed business changes.