Senior Analyst

Freedom Mortgage

2d

About The Position

Summary: The Senior Analyst, Loss Analysis is responsible for the QC, audit and oversight of completed loss analysis files by respective team members for compliance with regulatory guidelines and internal team SLAs. It is the Senior Analyst’s duty to ensure that all incoming files are timely assigned to team members and analysis completed within department SLAs. The Senior Analyst will provide QC results to the team manager and work with team members to deploy procedure updates, regulatory changes, training opportunities and serve as a first escalation point for insurer claim / supplemental claim / appeal / remittance guidelines. Senior Analyst will support the leadership team on procedure updates and development of new technology solutions where needed. The Senior Analyst will also serve as an escalation point to HUD, VA and/or USDA where applicable. Essential Job Duties and Responsibilities: Complete QC reviews of finalized loss analysis to safeguard Freedom’s assets and ensure compliance with insurer requirements Manage incoming volumes ensuring even distribution to team members Present regulatory changes to team leadership and provide assessment of team impacts First level escalation point for team case issues and rebut insurer curtailments for all government insured filed claims, including conveyance, claims for advances, loss mitigation and non-conveyance claims Quality Control review for completed loss analysis reviews including supplemental claims to reduce loss exposure and ensure Freedom recovers all government insurance benefits Design and prepare reporting to team leadership on volumes, analyst portfolio flows and SLA compliance Assist in compiling claims data for government claims audits, in addition reviewing auditor’s findings and providing rebuttal responses Oversee monthly write offs of remaining balances once all claims and supplemental funds received on an account Act as a subject matter expert to the Loss Analysis department to ensure compliance on all claims filings Assist team leadership in designing and testing new technology solutions Correspond with vendors and site employees Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures Ability to work necessary hours to ensure success Comply with all company policies and procedures. Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Requirements

• Strong understanding of FHA, VA and GSE claims guidelines
• Excellent organization skills
• Attention to detail with a high level of accuracy
• Excellent communication skills
• Analytical and Problem-Solving skills
• Works well in a team environment
• Ability to meet deadlines in a fast-paced environment
• Ability to manage time well and prioritize tasks
• Microsoft Office experience and advanced Excel knowledge
• Ability to effectively present information to supervisory, etc.
• Ability to write reports and correspondence
• Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies, and procedures
• Ability to calculate basic financial figures and amounts
• Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work with little supervision.
• Ability to meet critical departmental and federal timelines with accuracy and efficiency.
• Ability to build relationships with both internal and external clients/vendors.
• Strong work and business ethics
• High School diploma or equivalent required.
• Minimum of six (6) years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing, and loss analysis reporting; or equivalent combination of education and experience.
• An in-depth understanding of all government regulations pertaining to claims filing and reimbursement
• Ability to lead and resolve issues

Nice To Haves

• Bachelor’s Degree from a Four (4) year College or University preferred.

Responsibilities

• Complete QC reviews of finalized loss analysis to safeguard Freedom’s assets and ensure compliance with insurer requirements
• Manage incoming volumes ensuring even distribution to team members
• Present regulatory changes to team leadership and provide assessment of team impacts
• First level escalation point for team case issues and rebut insurer curtailments for all government insured filed claims, including conveyance, claims for advances, loss mitigation and non-conveyance claims
• Quality Control review for completed loss analysis reviews including supplemental claims to reduce loss exposure and ensure Freedom recovers all government insurance benefits
• Design and prepare reporting to team leadership on volumes, analyst portfolio flows and SLA compliance
• Assist in compiling claims data for government claims audits, in addition reviewing auditor’s findings and providing rebuttal responses
• Oversee monthly write offs of remaining balances once all claims and supplemental funds received on an account
• Act as a subject matter expert to the Loss Analysis department to ensure compliance on all claims filings
• Assist team leadership in designing and testing new technology solutions
• Correspond with vendors and site employees
• Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations
• Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures
• Ability to work necessary hours to ensure success
• Comply with all company policies and procedures.
• Maintain regular and punctual attendance.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED