Senior Analyst, Transformation

Lifepoint Health•Brentwood, TN

11d

About The Position

This role collaborates with executives, business and clinical leaders, subject matter experts, and technical teams to define functional requirements, lead application design, design/perform/manage testing, and manage project activities for healthcare related initiatives. Responsibilities also include developing and delivering training materials and serving as a product expert for assigned applications.

Requirements

Bachelor's Degree in Computer Science, Industrial/Process Engineering, Financial Analysis, or related field.
Minimum of 8–10 years of progressive experience in technology transformation/solution delivery within an acute care healthcare setting.
Proven track record of providing project leadership for large-scale technology initiatives and cross-functional teams.
Strong knowledge of healthcare systems, clinical/operational workflows, and regulatory requirements.
Applicable experience in technologies, data analytics, change management and solution delivery/project management.
Effective communication, leadership, and stakeholder management skills.

Nice To Haves

MBA or advanced degree in a relatable field (e.g. MHA).
Project Management Professional (PMP)
Lean Six Sigma or similar process improvement certification
FACHE (Fellow of American College of Healthcare Executives)

Responsibilities

Requirements Gathering & Solution Design: Analyze current clinical and operational workflows, gathering business and regulatory requirements from stakeholders. Design future state solutions, including user interfaces, data models, business rules, metrics, and system integrations. Collaborate with developers, clinical informaticists, and other analysts to translate requirements into actionable solution designs.
Process Improvement & Change Management: Collaborate with cross-functional teams to identify operational barriers and develop strategies for process improvement. Facilitate approval and execution of transformation strategies, including change management for process and technology adoption. Develop and implement change management strategies to support solution implementation and staff engagement. Proactively identify risks (e.g., compliance, patient data privacy) and work with respective teams to develop mitigation plans.
Data Analysis & Reporting: Partner with leaders to develop project-related KPI reporting processes (e.g., patient outcomes, operational efficiency). Execute and/or facilitate ad-hoc data/business analysis to help executives and leaders interpret results. Communicate value capture/savings results to leadership.
Quality Assurance/Testing: Develop and execute test plans to validate solution functionality, performance, and compliance with solution expectations and healthcare regulations (e.g., HIPAA). Facilitate user acceptance testing, ensuring solutions meet clinical and/or operational needs. Monitor solution metrics and reporting to validate successful implementation and patient safety outcomes.
End User Training and Support: Create and deliver training materials and workshops for end users. Provide ongoing support and troubleshooting for deployed solutions. Solicit feedback from stakeholders and end users to drive continuous improvement
Project Leadership: Communicate effectively with stakeholders. Lead and coordinate project design and planning activities, including timeline development and milestone tracking. Partner with stakeholders to ensure alignment on project objectives and deliverables. Manage activities with urgency. Document meeting outcomes, action items, and owners, ensuring alignment with project objectives, healthcare regulations, patient safety standards.
Technology & Vendor Management: Maintain relationships with internal and external technology vendors and partners. Lead/support technology architecture strategy for initiatives, ensuring scalability, reliability, and performance. Ensure compliance with healthcare regulations and industry standards (e.g., HIPAA, HITECH).
Provides regular and reliable attendance.
Performs other duties as assigned.
Access to and/or works with sensitive and/or confidential information.
Exhibit a working understanding of healthcare regulatory and compliance items (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.