Senior Analyst, Strategy & Analytics - Crypto.com Arena

Compass Group•Los Angeles, CA

11d•$75,000 - $95,000•Onsite

About The Position

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryAt E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.comJob SummaryThe Senior Analyst, Strategy & Analytics for AEG/Crypto.com Arena will spearhead the delivery of analytics and insights to our operators and partner. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, and the Partner’s Strategy & Analytics team to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics, financial analysis, and partner service that fuel the innovation that is driving Levy Operations forward.

Requirements

Self-starter who is eager to learn the business and drive insights
Ability to develop and own stakeholder relationships
Ability to work collaboratively in a consultative role
Up to 3 years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
Experience in Excel with experience in financial modeling a plus
Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
Experience in using data visualization tools, visual features of statistical software tools or of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences

Nice To Haves

Experience in hospitality operations is a plus
Experience in survey analytics
Can share examples of using data to solve complex problems
Food service operations awareness/experience
Experience communicating complex ideas to non-technical audiences
Excellent interpersonal and stakeholder management skills
Proactive approach to problem solving and adding value

Responsibilities

Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives
Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
Identify opportunities to change existing product offering or distribution
Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
Communicate key guest insights and potential action items
Analyze and build optimal solutions around variable labor and cost of sales management
Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
Interface with operations leadership to bring forth best practices from across Levy