Senior Analyst - Sales Strategy

United Airlines•Chicago, IL

21d•Hybrid

About The Position

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United. Key Responsibilities: Senior Analyst – Sales Strategy will perform analyses used for business decisions that may address corporate sales, channel partnerships, or other areas. This role may coordinate with other commercial groups, e.g. for route and channel support. This role may also provide analytics on sales performance to inform cross-commercial leadership meetings.

Requirements

Bachelor's degree
2-4 years of experience in analysis of airline such as sales, network, revenue management, marketing, financial planning, or operations strategy; or other relevant commercial leadership experience
Basic data querying capabilities such as SQL, Python, SAS, R
Basic understanding of data visualization tools such as Power BI
Proficient in Microsoft Excel and PowerPoint
Foundational knowledge of revenue drivers for airline and B2B sales
Effective time management for multiple projects and deadlines
Understanding of revenue management and network levers and metrics
Ability to communicate insights to broad audience including field sales managers, commercial leaders, and customers
Ability to collaborate on design of analytical approach to projects and identification of key information needed to support project objective
Ability to quickly learn new concepts
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's degree
Work in multiple departments that drive revenue performance of airlines
Expertise with United commercial and sales data sources
Advanced Data visualization capabilities
Experience in the tour operator or travel agency sectors
Experience with B2C packaged travel products or non-air travel content.
Ability to synthesize qualitative and quantitative insights into actionable recommendations.
Comfort working in ambiguous or newly created workstreams.
Experience evaluating external travel content providers or travel platforms.

Responsibilities

Perform analyses that evaluate sales performance, support business development efforts, or inform new offering design across range of channels and customer segments, in support of the Corporate and Channel Strategy teams or independently.
Manage assigned portfolio of corporate and/or channel deals and share actionable intelligence with front-line sellers and other internal & external stakeholders, to drive improvements in sales performance.
Support collaboration with other commercial divisions, including network, MCI, Loyalty, and revenue management, to formulate action plans to improve route performance.
Provide analysis of sales performance for use in cross-commercial leadership meetings.
Assess gaps in non-air travel content (e.g., hotels, tours, activities) using quantitative and qualitative analysis.
Prioritize non-air content needs to support United’s bundled travel product strategy.
Monitor non-air content performance and identify future coverage needs.
Communicate content requirements and insights to internal partners and ensure alignment with commercial priorities.
Support development of bundled (air+) product offerings with destination-level analysis.