Senior Analyst - Rewards Integrity

American Express•Phoenix, AZ

6d•$89,250 - $136,500•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Rewards Integrity Team within Membership Rewards is a part of Proprietary Products, Rewards and Benefits (PPRB) in the US Consumer Card organization. This team is responsible for detecting, mitigating, and recovering losses associated with rewards leakage and benefits abuse.

Requirements

2+ years of experience in risk management, analytics, or a related function
Proficiency in writing complex SQL queries, including experience working within Lumi (or similar data platforms)
Strong analytical and problem-solving skills with the ability to interpret large datasets and translate findings into actionable insights
Demonstrated ability to work independently in ambiguous environments, prioritize effectively, and drive measurable results
Experience collaborating with cross-functional stakeholders across multiple business units
Ability to deep dive into product constructs, processes, and data flows to identify risks, inefficiencies, and potential leakage gaps
Demonstrated ability to produce audit-ready documentation and operate within established governance and control frameworks
Strong communication skills, with the ability to clearly present insights and recommendations to both technical and non-technical audiences

Nice To Haves

Bachelor’s degree in Finance, Economics, Business, Data Analytics, or a related field
Experience in financial services, payments, or risk-focused environments
Familiarity with risk frameworks, controls, and governance processes
Experience identifying and quantifying financial or operational leakage and implementing mitigation strategies
Experience working with large-scale data environments and cloud-based analytics platforms
Demonstrated ability to influence stakeholders and drive cross-functional initiatives from insight to execution
Continuous improvement mindset with experience optimizing processes or building scalable analytical solutions

Responsibilities

Analyze complex datasets to identify trends, risks, and potential leakage, translating insights into actionable strategies
Perform and support hands-on operational execution, including manual processes, performance monitoring, and delivery of measurable results
Conduct deep dives into product constructs and processes to uncover optimization opportunities
Partner cross-functionally to align on strategic objectives, validate insights, and drive coordinated execution
Maintain audit-ready documentation and uphold governance and control standards.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities