Senior Analyst, Respectful Workplace Hotline

Chipotle • Newport, RI

17d • $77,000 - $110,000 • Onsite

About The Position

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Senior Analyst, Respectful Workplace Hotline (RWH), you will be responsible for conducting timely and thorough investigations into employee concerns in a fair, unbiased, and consistent manner. This role is responsible for creating partnerships, providing analysis on workplace hotline trends, and problem-solve with respect to trends and circumstances that threaten Chipotle’s restaurant culture. The ideal candidate will bring extensive high-volume experience operating in a fast-paced environment. LOCATION This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

Requirements

• Bachelor’s Degree in HR or related discipline or equivalent job experience
• 3-5 years of high-volume employee relations experience supporting a multi-state, multi-unit organization
• Ability to conduct thorough investigations, as well as use analytical skills to identify trends and recommend solutions that increase employee engagement and mitigate risk.
• Must be able to uphold the highest level of confidentiality.
• Proficient in Microsoft Office, PowerPoint, AllVoices, Workday and Kronos
• Excellent oral and written communication skills
• Ability to build effective relationships with key stakeholders and peer partners.
• Problem-solver with attention to detail and the ability to influence.
• Proficient in reading and writing reports.
• Demonstrates an independent work style and maintains a positive attitude.
• Ability to work with highly confidential and sensitive information in a discrete manner.
• Knowledge of multi-state labor laws

Nice To Haves

• Spanish speaking a plus
• PHR/SPHR certified a plus

Responsibilities

• Responsible for end-to-end investigations conducting in-depth interviews, gathering, and evaluating information, determining facts, delivering findings and recommendation to management in accordance with Chipotle Policy and Local, State, and Federal laws.
• Uses sound judgment, discretion and creative problem-solving approach when conducting investigations and ensure the timely resolution of complex employee related concerns including but not limited to; harassment, sexual harassment, discrimination, retaliation, workplace violence, child minor labor laws, and other violations of rules, regulations, policies, and procedures.
• Supports with the preparation of disciplinary documentation, when necessary.
• Maintains detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into company case management system – AllVoices.
• Responsible to ensure consistent application of company policies and procedures.
• Advises operations on company policies and practices to sustain a positive work environment.
• Monthly meetings with key partners to analyze casework that identify trends and opportunities for proactive mitigation
• Develop strong relationships with key partners.
• Partner with Legal, as needed.

Benefits

• Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.
• Visit https://jobs.chipotle.com/benefits for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level