Senior Analyst, Inventory Control

Ro•New York, NY

20d•$88,000 - $105,000•Hybrid

About The Position

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Senior Inventory Control Analyst, you will oversee all aspects of inventory management across multiple locations within our ERP system. You will have a detailed understanding of the different types of inventory movements and their impacts across the network. Youâll work closely with our pharmacies to maintain accurate stock levels and ensure compliance with inventory control policies and procedures (P&P). Additionally, you will develop and manage reporting to track key performance indicators (KPIs) and identify opportunities for improvement. Who are you? Great question. You thrive in a fast-paced environment and excel at managing multiple moving parts. You're passionate about building scalable processes that drive efficiency and enhance the customer experience. With keen attention to detail, you balance flexibility, creativity, and problem-solving to find the best solutions. You can confidently root-cause issues within complex processes in order to maintain accuracy. Youâre comfortable making autonomous decisions, weighing cost, quality, and speed to optimize inventory performance. Complex challenges donât intimidate youâthey motivate you.

Requirements

4+ years of experience in supply chain or operations.
Proficiency in Excel/Google Sheets (intermediate level).
Experience working with ERP systems (NetSuite experience is a plus).
Strong attention to detail and exceptional organizational skills.
Excellent communication skills, with the ability to engage effectively via email, chat, phone, and in person.

Nice To Haves

Experience collaborating with Finance and Accounting teams.
Hands-on experience with physical inventory management.
Background in a pharmacy-related environment.

Responsibilities

Collaborate with cross-functional teams to assess and improve existing inventory control processes, developing new procedures as needed.
Support the Supply Chain team by providing essential inventory-on-hand reports for processes such as Demand and Supply Planning.
Oversee daily Sales Order processing to ensure smooth operations.
Manage ERP system maintenance and network-wide inventory exceptions, including negative on-hand balances, past-due goods receipts, and shipping audits.
Provide training and tools to cross-functional teams to enhance inventory control practices.
Assist the pharmacy network with daily inventory challenges and ad hoc requests.
Develop actionable reporting based on inventory exceptions to drive continuous improvement.
Lead the pharmacy cycle count process and generate reports on shrink, accuracy, and variance to identify areas for optimization.
Conduct regular stockroom audits to maintain system accuracy.
Support end-of-month reporting requirements for the Accounting team.
Participate in annual physical inventories at pharmacy and warehouse locations.