Senior Analyst I Software Engineering

DXC Technology

12h

About The Position

Job Description: Key Responsibilities: Incident Leadership: Lead the response for P1 and P2 production outages, coordinating between IT infrastructure teams and business stakeholders. Advanced RCA: Analyze long-term trends in bot performance to identify systemic issues and propose architectural fixes. Code Review & Quality: Audit and approve all enhancements and bug fixes developed by the Junior and Mid-level engineers to ensure they meet global coding standards. Strategy: Collaborate with the SDM to define support SLAs, KPIs, and shift rotations. Mentorship: Provide technical coaching to junior team members and conduct regular internal technical training sessions. Enhancements: Lead the development of bot enhancements to improve performance, stability, or to adapt to UI changes in target applications. Optimization: Review existing ReFramework implementations to optimize logging and exception handling. Process Documentation: Update Standard Operating Procedures (SOPs) and technical documentation to reflect changes made during the enhancement process. Qualifications: Bachelor’s degree in IT, Computer Science, or a related technical field. 5+ years of IT experience, with at least 3 years of dedicated experience in UiPath. Proficiency in VB.NET or C# and experience with SQL (stored procedures and queries). Solid experience with UiPath ReFramework, Orchestrator, and version control tools (e.g., Git, SVN, or Azure DevOps). Expert-level knowledge of Orchestrator management including licensing, and cloud configurations. Strong background in SAP and Web automations, complex system integrations, and application support. Proven ability to handle multiple production incidents simultaneously. Strong analytical and problem-solving skills. Excellent communication skills for coordinating with local business units. UiPath Automation Developer Professional certification is desired. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related technical field.
• 5+ years of IT experience, with at least 3 years of dedicated experience in UiPath.
• Proficiency in VB.NET or C# and experience with SQL (stored procedures and queries).
• Solid experience with UiPath ReFramework, Orchestrator, and version control tools (e.g., Git, SVN, or Azure DevOps).
• Expert-level knowledge of Orchestrator management including licensing, and cloud configurations.
• Strong background in SAP and Web automations, complex system integrations, and application support.
• Proven ability to handle multiple production incidents simultaneously.
• Strong analytical and problem-solving skills.
• Excellent communication skills for coordinating with local business units.

Nice To Haves

• UiPath Automation Developer Professional certification is desired.

Responsibilities

• Incident Leadership: Lead the response for P1 and P2 production outages, coordinating between IT infrastructure teams and business stakeholders.
• Advanced RCA: Analyze long-term trends in bot performance to identify systemic issues and propose architectural fixes.
• Code Review & Quality: Audit and approve all enhancements and bug fixes developed by the Junior and Mid-level engineers to ensure they meet global coding standards.
• Strategy: Collaborate with the SDM to define support SLAs, KPIs, and shift rotations.
• Mentorship: Provide technical coaching to junior team members and conduct regular internal technical training sessions.
• Enhancements: Lead the development of bot enhancements to improve performance, stability, or to adapt to UI changes in target applications.
• Optimization: Review existing ReFramework implementations to optimize logging and exception handling.
• Process Documentation: Update Standard Operating Procedures (SOPs) and technical documentation to reflect changes made during the enhancement process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level