About The Position

This role is based at our corporate office in Dallas, TX Exceptional Hospitality Starts with You This is your chance to be part of an in-house Commercial Services team that works with new and converting hotels to establish a foundational digital presence. As a Senior Analyst reporting to the Senior Manager, HLM, you will support all opening hotels across the Americas. What you'll do during a typical day: Complete tasks across Hilton systems, Tripadvisor, Google and third-party sites to set-up new hotels across the Americas. Use proprietary technology to support managers and hotels through each step in the onboarding process. Monitor Salesforce queues and field incoming requests for new hotels. How you'll collaborate with others: Collaborate across openings partners, hotels and third-party teams to secure placements for new hotels and complete hotel analysis and audits to optimize digital direct performance. Work with internal partners to complete projects and hotel requests, including Email Marketing, Paid Media, Content and Search Engine Optimization. Projects you'll take ownership of: Listing optimization across platforms such as Tripadvisor, Google, Bing and Metasearch sites. Optimize hotel websites, photography, hotel listings and paid media placements. Salesforce cases and queue management.

Requirements

  • Two (2) years of experience in Digital Marketing or eCommerce.
  • Knowledge of digital marketing strategies, including Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
  • Travel up to 5%.

Nice To Haves

  • BA/BS Bachelor's Degree
  • Three (3) years of experience in Digital Marketing or eCommerce.
  • Two (2) years of experience analyzing data and presenting the findings to internal or external customers.
  • Marketing experience in the hospitality (hotel) industry or working directly with a hotel management company or ownership group.
  • Working knowledge of Salesforce or comparable CRM and relationship management systems.

Responsibilities

  • Complete tasks across Hilton systems, Tripadvisor, Google and third-party sites to set-up new hotels across the Americas.
  • Use proprietary technology to support managers and hotels through each step in the onboarding process.
  • Monitor Salesforce queues and field incoming requests for new hotels.
  • Collaborate across openings partners, hotels and third-party teams to secure placements for new hotels and complete hotel analysis and audits to optimize digital direct performance.
  • Work with internal partners to complete projects and hotel requests, including Email Marketing, Paid Media, Content and Search Engine Optimization.
  • Listing optimization across platforms such as Tripadvisor, Google, Bing and Metasearch sites.
  • Optimize hotel websites, photography, hotel listings and paid media placements.
  • Salesforce cases and queue management.

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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