Senior Analyst - Decision Sciences

United Airlines•Chicago, IL

42d•Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we like to solve puzzles. From where we fly to when we fly, and even what planes we fly, our Network Planning team crafts flight schedules and routes that connect you with hundreds of destinations around the world, while our Alliances team connects you with even more locations across the globe by partnering with other airlines to get you to the places that matter most. With over 4,500 direct and connecting flights across 5 continents daily, and the largest international route network of any U.S. based airline, our team designs travel experiences that our customers - and employees - love. Get ready to work on our biggest puzzle when you join the Network Planning & Alliances team. Job overview and responsibilities Ensure that United Airlines' Network Planning team has access to state-of-the-art systems that will eventually be utilized by planners and schedulers to plan, evaluate, design and develop schedules. Identify the best models to use, build subject matter expertise in those domains, continuously improve models' design and application, and work with user groups to ensure NP models are used to their fullest potential. Provide thought partnership with internal and external teams to solve business cases related to Network Planning and Scheduling Lead the continuous improvement and development of the systems used by Network Planning and Scheduling Evaluate project ideas and request received by the team, determine benefits, feasibility, and develop testing and implementation plans and timelines Engage with experts and monitor new developments in relevant fields which may be leveraged to improve United's network tools Serve as a resource and thought partner for the department and external groups that the Decision Science team frequently engages Build and lead training programs to ensure all potential users are able to use the models to their fullest potential Provide guidance on which improvements to make to existing models and how they are configured and calibrated Determine analytical framework for business problems and perform advanced analyses as necessary Work with cross-functional teams to design, build, test, and implement new models, features and datasets NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.

Requirements

Bachelor's Degree
2-4+ years of experience in a relevant field such as Network Planning, Scheduling, Revenue Management or Operations Research
Excellent knowledge of a large array of modeling and optimization techniques and tools
Strong analytical and quantitative skills
Ability to work with large cross-functional teams and on multiple projects independently
Strong communication and presentation skills
Ability to listen attentively and coordinate with different stakeholder groups without hierarchical relationship to build consensus and identify "win-win" solutions
Familiarity with operational, financial and marketing related issues commonly faced in the airline industry
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
SQL proficiency

Nice To Haves

Master's Degree
Python proficiency

Responsibilities

Ensure that United Airlines' Network Planning team has access to state-of-the-art systems that will eventually be utilized by planners and schedulers to plan, evaluate, design and develop schedules.
Identify the best models to use, build subject matter expertise in those domains, continuously improve models' design and application, and work with user groups to ensure NP models are used to their fullest potential.
Provide thought partnership with internal and external teams to solve business cases related to Network Planning and Scheduling
Lead the continuous improvement and development of the systems used by Network Planning and Scheduling
Evaluate project ideas and request received by the team, determine benefits, feasibility, and develop testing and implementation plans and timelines
Engage with experts and monitor new developments in relevant fields which may be leveraged to improve United's network tools
Serve as a resource and thought partner for the department and external groups that the Decision Science team frequently engages
Build and lead training programs to ensure all potential users are able to use the models to their fullest potential
Provide guidance on which improvements to make to existing models and how they are configured and calibrated
Determine analytical framework for business problems and perform advanced analyses as necessary
Work with cross-functional teams to design, build, test, and implement new models, features and datasets