Senior Analyst, Business Intelligence & Analytics

Goodwin•Boston, MA

1d•$100,000 - $125,000•Hybrid

About The Position

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Senior Analyst of Business Intelligence & Analytics will support the BI&A team in providing critical insights to Goodwin’s leadership and operational teams, driving actions that contribute to the firm’s growth strategies. Under the guidance of team leads, the senior analyst will partner cross-functionally with the Marketing and Client Development organizations to create, manage, and enhance analytical tools to enable data-driven decision-making across the firm. The ideal candidate will be adept at both data modeling and data visualization, and develop deeper expertise in these disciplines.

Requirements

Bachelor’s Degree required, preferably in a quantitative discipline (e.g., Computer Science, Statistics, Engineering, Mathematics, or similar)
Minimum of 5+ years of work experience in business intelligence / analytics role, preferably with some exposure to legal or professional services
Minimum of 2+ years of work experience in customer / marketing / sales analytics
Experience working with CRM systems (e.g. Dynamics, Salesforce)
Proven experience building and managing customer segmentation models
Experience working across the marketing technology tech stack, i.e. email marketing systems, Cvent (events), Google Analytics & Parse.ly (web analytics), and Sprout (social media)
Ability to analyze, structure, and contextualize vast, unstructured, or incomplete data
Demonstrated proficiency with data visualization tools, e.g. Tableau, PowerBI, or Looker
Demonstrated proficiency with data preparation tools, e.g. Microsoft Fabric Notebooks & Data Pipelines, Alteryx, Tableau Prep, and related querying languages (SQL)
Demonstrated proficiency with MS Excel, including advanced features such as pivot tables and vlookup
Strong verbal and written communication / presentation skills

Nice To Haves

Advanced degree or professional/technical certifications are nice to have
Experience working in a high-performing agile delivery model is a plus

Responsibilities

Design, develop, and build high quality data visualization, reporting, and analytical solutions
Enhance the quality, functionality, and performance of current reporting solutions.
Address and resolve questions or incidents escalated by business users.
Transform disparate data sources into scalable data products and visualizations that effectively communicate business insights
Evaluate and enhance operational processes and data workflows for scale, simplicity and reliability
Ensure highest standard of data integrity and quality through the development of robust and automated quality control processes