Senior AML/KYC Onboarding Manager

MLabsNew York, NY
3h$150,000 - $165,000Hybrid

About The Position

Our client is a high-growth financial technology firm seeking a highly experienced and detail-oriented Senior AML/KYC Onboarding Manager. This critical role is responsible for leading and managing the institutional customer due diligence and onboarding processes, ensuring the organization maintains the highest standards of compliance with AML, KYC, and broader regulatory requirements. The ideal candidate brings a sophisticated background in financial crimes compliance and onboarding strategy. This individual will serve as a key leader in enhancing and scaling risk-based onboarding procedures across multiple lines of business, balancing rigorous regulatory adherence with a focus on operational efficiency and a seamless customer experience.

Requirements

  • Education: Bachelor’s degree in Business, Finance, Law, or a related field.
  • Professional Experience: Minimum of 5+ years of dedicated experience in AML/BSA/KYC compliance.
  • Domain Expertise: Proven track record of performing institutional customer onboarding within a regulated financial institution or a high-growth Fintech environment.
  • Regulatory Knowledge: Deep understanding of U.S. and global AML regulations, sanctions compliance, and both Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements.
  • Certifications: Professional certifications such as ACAMS, CFCS, or similar are strongly preferred.
  • Technical Skills: Familiarity with modern onboarding/KYC platforms and automation tools.
  • Communication: Exceptional written and verbal communication skills with a meticulous attention to detail and the ability to work effectively across cross-functional teams.

Responsibilities

  • Onboarding Leadership: Lead and perform the institutional customer onboarding function, including reviewing complex escalations, decisioning accounts, and managing customer Requests for Information (RFIs).
  • Regulatory Alignment: Oversee and audit onboarding procedures to ensure strict alignment with internal policies and global regulatory standards, including BMA, FinCEN, FATF, and OFAC.
  • Policy Development: Develop, enhance, and implement comprehensive risk-based onboarding policies and procedures to address evolving financial landscapes.
  • Operational Optimization: Drive continuous improvement initiatives to optimize onboarding timelines, improve data quality, and elevate the overall customer experience.
  • Performance Metrics: Monitor and analyze KPIs related to onboarding activities, producing regular reports and strategic insights for senior leadership.
  • Cross-Functional Collaboration: Partner with Engineering and Product teams to enhance automation and system capabilities, supporting scalable and robust onboarding workflows.

Benefits

  • Opportunity to lead a vital function within a pioneering financial technology firm.
  • Competitive compensation and benefits package.
  • A collaborative and fast-paced environment at the intersection of traditional finance and modern technology.
  • Direct involvement in shaping the compliance architecture and scaling onboarding operations.
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