Senior, AI Product Manager | Client Delivery

Red Ventures • Fort Mill, SC

15d • $155,000 - $195,000 • Hybrid

About The Position

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.
Red Ventures Home empowers partners through a unique blend of high-scale proprietary distribution, data models, AI-enabled applications, and strategic client partnerships. We help our clients unlock significant and sustainable growth across the home services ecosystem, ranging from telecom and security to energy and home automation.
We are seeking a Senior AI Product Manager to join our Home Client Services division. This product team is responsible for transforming our clients’ customer acquisition, retention, and business operations through applications in AI & ML. You’ll lead the building, optimizing, and scaling of products to solve these specific partner and customer challenges, ensuring our team delivers measurable business value.
In this role, you will have the opportunity to own product lifecycles from end to end. You will be responsible for collaborating with client stakeholders on strategy, setting roadmaps for the team, managing the build, creating customer and business value, and utilizing end-user feedback to determine what to do next.
We expect the person in this role to be deeply analytical and relentlessly curious. You should bring a strong intuition on how modern AI systems work in production, the analytical rigor to uncover signals in ambiguity, and the critical thinking to reason through where AI can truly create value - not just what to build, but why it matters and how to execute. We're looking for a builder, someone who has shipped AI-native solutions, actively uses agents to accelerate their work, and has a genuine affinity for the space.
This role will have a high level of visibility across the industry group. You will be the point-person for a key initiative with multiple senior stakeholders while working cross-functionally with our business and technology teams. You and the team will be responsible for the KPIs in your portion of the customer funnel, contributing to top line and bottom line growth. You will partner closely with one of our clients - designing solutions, driving alignment, and shaping business decisions through effective communication and deep subject-matter expertise.

Requirements

• Commercial alignment: You have an entrepreneurial mindset with strong business acumen and are capable of coming up with data-driven ideas to create value for consumers and the business
• Technical fluency: You have a strong technical and data foundation that enables you to collaborate effectively with engineers and data scientists, understand relevant algorithms, translate complex technical concepts for non-technical stakeholders, and leverage modern AI tools to accelerate product development.
• Results-oriented: You can guide a team to focus on the activities that will drive the largest lift to targeted metrics
• Bias to action: You are a proactive problem solver. You can discern input from multiple stakeholders, integrate data-driven insights with intuition, and prioritize workstreams effectively to maximize effectiveness and efficiency
• End-to-end product ownership: Experience leading AI/ML digital products across the full lifecycle, from identifying opportunities and designing solutions to launching and optimizing production systems
• Complex decision making: Experience influencing cross-functional leadership, navigating trade-offs across technical feasibility, business value, and customer impact, and making high-impact decisions in ambiguous environments
• Value creation: Proven track record of delivering measurable business outcomes through AI/ML, including driving behavior change, optimizing key metrics, and demonstrating clear ROI
• Partner engagement: Experience serving as a strategic partner to stakeholders or clients, leading discovery conversations, validating opportunities, and aligning teams around shared goals.
• Hands-on analytical: Fluent in data-related programming languages (e.g., SQL, Python, R) and operating with LLM/Automation systems (e.g., Codex, Claude, Gemini, Zapier)

Responsibilities

• Drive initiatives: Operate as the day-to-day lead for our digital products, ensuring alignment with product leadership, partner objectives, and customer needs
• Define opportunities: Identify high-value use cases for AI-powered applications, develop business cases, and assess feasibility, impact, and ROI in partnership with your client, gaining buy-in on proposals
• Vision into execution: Translate high-level objectives into product roadmaps and technical deliverables, guiding design, engineering, and data science teams through execution. Leverage modern AI tools and automation to prototype solutions, generate first-pass product artifacts, and accelerate product development across your team
• Own outcomes: Drive business value through hands-on KPI definition, data analysis, experimentation, and optimization. Own the performance and investment narrative with your client, ensuring clarity on results and subsequent product decisions
• Develop talent: Manage and develop 1+ product manager(s), helping them take ownership of workstreams, build product sense, and apply technical skills to drive business outcomes
• Central contribution: Partner with other product teams to develop reusable AI-enabled tooling and workflows that improve efficiency and consistency across product development.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees