Senior AI Design Technologist, Content, Brand Technology & Applied AI

Amazon • Austin, TX

8d

About The Position

What if you could shape how AI agents and marketers work side by side to create, manage, and deliver content at a global scale? We're looking for a Senior AI Design Technologist to be the creative-technical catalyst on a team building the future of AI-native marketing at AWS.

You will be the sole design technologist on this team, owning the vision for how humans and AI agents interact across marketing workflows. Your job: validate ideas fast, build working prototypes that influence strategy, and define what it looks like when AI agents become first-class participants in how AWS markets to millions of customers. Your scope spans both user experience (UX) and agent experience (AX), designing the points where human judgment and autonomous action meet and making those seams invisible. You’ll design AI agents that think and act like real marketing personas, bringing distinct voices and strategies to the table.

You will use AI not just to build faster, but to sharpen judgment about what's actually worth building. In a world where everyone can build with AI, you will be the one who brings great taste: the ability to distinguish great from good through deep research and managing needs vs. wants.

This is not a traditional prototyping role. You will work across product management, engineering, marketing, and design to compress the distance from idea to outcome. You will create provocations that move the organization, package explorations into compelling demos, and help leadership experience the future firsthand through tangible, working artifacts.

About the team
The Content, Brand Technology and Applied AI team builds the foundational technology that powers content creation, management, and distribution for AWS Marketing. We are at the forefront of integrating AI and agentic orchestration into marketing workflows, working across content generation, asset management, content health, localization, and channel distribution. Our systems serve hundreds of marketers and touch millions of customer-facing content assets across aws.amazon.com.

We move fast, we build with taste, and we measure success not by what ships but by what gets adopted and loved. We believe the best way to shape the future is to build it, validate it, and put it in people's hands.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Requirements

• 6+ years of front-end technologist, engineer, or UX prototyper experience
• Experience reviewing user research and data to build a strategic and user-friendly design
• Experience developing visually polished, engaging, and highly fluid UX prototypes in collaboration with UX, Product, and technical partners
• Demonstrated experience integrating AI/ML capabilities — particularly LLMs, agentic AI tools, or RAG patterns — into functional prototypes or web-based experiences
• Experience prototyping non-deterministic interfaces, conversational logic, state machines, or agentic workflows

Nice To Haves

• Experience with machine learning (ML) tools and methods
• Experience working with marketing tools including email, web analytics, CRM, and marketing automation platforms
• Experience with UX design of complex workflows
• Experience designing for trust, transparency, and human-in-the-loop systems in AI-powered products
• Thought leadership in emerging technologies and design practices

Responsibilities

• Own the AI Design Technology vision, setting the bar for AI-native marketing experiences across the content lifecycle and orchestration layer.
• Validate ideas at speed. Translate ambiguous problems into functional prototypes that challenge assumptions and accelerate decisions. Measure time in hours, not weeks.
• Build beyond UI into agentic workflows using model APIs, orchestration frameworks, and middleware spanning user-facing and agent-to-agent interactions.
• Define the dual experience: user and agent. Pioneer paradigms serving users who need intuitive tools and AI agents who need clear protocols, trust signals, and collaboration patterns.
• Design the experience layer enabling marketers to seamlessly discover and interact with agents (e.g., acting as email strategists, campaign optimizers, and more) from creation to distribution.
• Proactively surface UX opportunities, friction points, and design gaps across the marketer and agent experience.
• Bridge design-to-engineering handoff with production-aware prototypes, reusable components, and patterns that accelerate shipping.
• Mentor designers and engineers on AI-native design practices and contribute to the broader design technology community.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed