Senior Agronomy Business Operations Specialist

CHS, Inc. • Inver Grove Heights, MN

12d

About The Position

CHS, Inc. is hiring a Senior Agronomy Business Operations Specialist for Crop Nutrients
to drive an exceptional customer experience by serving as the central connection point between customers, Account Managers, and Supply and Logistics teams, ensuring accurate, efficient execution across the full life cycle of fertilizer contracts and orders. This role works closely with sales and internal operations to uphold CHS’s service standards and strengthen operational excellence.

Requirements

• 2+ years of experience in Customer Support and Business Administration
• High School diploma or GED

Nice To Haves

• Associates or Bachelors degree preferred in Supply Chain, Business Administration, or related field
• Previous experience using enterprise resource planning systems (ERP)
• Lean Certification
• Agriculture and/or Energy industry experience
• Leading or participating in process improvement projects
• Experience monitoring and responding to metrics, resulting in a path of continual improvement
• Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams
• Ability to work effectively in multiple information systems and ERP systems
• Highly motivated self-starter, able to follow through with tasks/projects to successful completion
• Building collaborative relationships, customer orientation, analytical thinking, initiative/independence, flexibility/adaptability
• Ability to work extended hours to meet business demands
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Responsibilities

• Build strong customer relationships through providing excellent service.
• Execute and manage daily responsibilities with a focus on accuracy and timeliness, including but not limited to:
• Contract management (entry, maintenance, reconciliation, closure)
• Handle internal and external customer requests via phone or email
• Timely and accurate customer invoicing
• Effective collaboration with team members
• Inventory management within the ERP system
• Partnership with Sales, Supply, Logistics, and CHS Agronomy departments
• Prompt resolution of billing issues
• Occasional evening/weekend coverage during peak seasons (typically spring and fall)
• Provide back-up coverage for teammates
• Perform other duties as assigned.

Benefits

• CHS offers a competitive total rewards package.
• Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions.
• Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
• Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees