Senior Advocacy and Recruitment Specialist

Snow Companies•Williamsburg, VA

6d•$55,000 - $60,000

About The Position

The Senior Advocacy and Recruitment Specialist position is a key position within Snow Companies as the position operates at the core of the Snow Companies business model. This position is ultimately responsible for the identification and screening of new Patient Ambassadors™ and establishing and maintaining relationships with clinical trial sites and physician offices. The role requires comfort level in strategic planning and establishing oneself as a subject matter expert, providing project guidance to the company as a whole. The key transferrable skills for these positions are compassion, communication, organization, and resourcefulness.

Requirements

Compassion
Communication
Organization
Resourcefulness
Ability to be flexible and continually design new recruitment techniques to find eligible Patient Ambassadors™
Ability to manage time effectively to meet the competing needs of all brand teams
Ability to coordinate schedules with the rest of the team to ensure coverage for our incoming educational hotlines
Ability to manage tight deadlines
Impeccable independent judgment and discretion
Good understanding of patient privacy laws (HIPAA) and adverse event (AE) reporting as well as disease knowledge and sensitivity
Demonstrable organizational skills and can give clear examples of their ability to multitask in a high-pressure environment
Demonstrated ability to anticipate hurdles and overcome them quickly and effectively
Willingness/ability to step into other roles as needed to drive the success of the company
Ability to be a contributing member of a team that has goals that are broader than an individual job description or function
Ability to read and comprehend general documents relating to the pharmaceutical/bio-technology industry that include but are not limited to: medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations
Demonstrated ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the public
Ability to exercise discretion and empathy as patients are living with chronic conditions
Take training courses that include, but are not limited to: Snow Policy Training Health Insurance Portability and Accountability Act (HIPAA) Adverse Event (AE) Reporting Training U.S. Food and Drug Administration (FDA) Training
Bachelor's degree (B.A.) from a four-year college or university, or three to five years of related experience, or equivalent combination of education and experience

Nice To Haves

MPH, RN, or LPN preferred.
Fluency in a foreign language is a plus.

Responsibilities

Recruiting new patients for candidacy in our Patient Ambassador™ programs
Cultivating relationships with the staff of physician offices, clinics, support groups, and other patient-focused organizations
Designing new recruitment techniques to find eligible Patient Ambassadors™
Managing time effectively to meet the competing needs of all brand teams
Coordinating schedules with the rest of the team to ensure coverage for our incoming educational hotlines
Managing tight deadlines
Assisting junior team members in overall workflow strategy and provide insight to best practices
Exercising impeccable independent judgment and discretion in determining the best recruitment channels to use, eligibility of potential candidates, and the necessary information and background data to be gathered, all while properly handling sensitive, private health care information
Formulating, affecting, interpreting, and implementing management policies and operating practices
Providing insight and direction to the company on best practices and strategic planning
Collaborating with account team members to keep them informed of recruitment status
Collaborating to hire and train new team members
Managing and driving the recruitment for multiple programs
Developing relationships with clinical trial sites and physician offices
Screening potential Ambassadors
Answering incoming educational hotline calls
Doing project management and campaign management, ensuring that work is moving at a satisfactory pace, identifying and eliminating hurdles, and meeting timelines