Senior Advisor

City of New York•New York City, NY

15h•$150,000 - $160,000

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families. The Executive Office of DYFJ is responsible for leading the vision, strategic planning, and implementation for DYFJ and accordingly, the NYC juvenile justice continuum. The Senior Advisor of Detention Strategies will be responsible for developing and implementing training and professional development programs, providing enhanced conflict resolution and crisis management training, and supporting facility leadership in corrective actions and staffing initiatives. They will be responsible for evaluating existing practices, recommending improvements, guiding changes, and driving quality assurance and performance monitoring across two facilities. Their expertise in juvenile justice, relationship building, and implementing effective strategies will be essential to advance the agency's mission of serving the needs of young offenders and promoting rehabilitation and reintegration.

Requirements

A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.
Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.

Responsibilities

Develop and implement training programs for the detention facility staff including mandated internal training, professional development and promotion training for tenured staff and new recruit onsite onboarding and acclimation.
Provide enhanced training (conflict resolution, crisis intervention, de-escalation, safe crisis management and incident command system training) as an alternative to use of force.
Support facility leadership in developing corrective action and corrective action plans, ensuring appropriate and measured implementation, consistency, and accountability across the staffing continuum.
Develop staffing retention and professional development plans and support implementation, integration, and consistency in both facilities.
Conduct comprehensive evaluations of existing detention staff engagement, supervision and intervention practices, programs and initiative and assessing their effectiveness, efficiency, and alignment with organizational objectives.
Work closely with Policy, Legal and Compliance teams to develop and recommend strategies to improve policies, procedures, and programs to better serve young offenders and the community.
Identify areas for improvement, propose strategic recommendations, and monitor implementation.
Support and guide the facility leadership through organizational change initiatives, such as policy alignment, program enhancements, or systemic improvements.
Drive quality assurance and quality controls to ensure consistency across facilities.
Analyze data, identify trends, and provide recommendations for enhancing performance and achieving desired outcomes.
Develop and implement Key Performance Indicator (KPI) frameworks to measure and monitor facility performance against established goals.