Senior Advisor, Client Engagement

PUBLICIS GROUPE•New York, NY

38d•$72,000 - $108,000

About The Position

This role is for a Senior Advisor, Client Engagement professional who will serve as the primary liaison between clients and Epsilon's teams, ensuring successful product and service delivery! This person will lead a matrixed, cross-functional team, orchestrating efforts to achieve client business outcomes while leading expectations and financial goals. This position offers an outstanding opportunity to be at the forefront of Epsilon's transformation to a unified delivery model. You'll play a vital role in crafting this new function, directly contributing to business growth and streamlining how Epsilon delivers value to its customers. The role provides a high level of autonomy and leadership, allowing you to lead sophisticated projects, drive collaboration across a multicultural and geographically dispersed organization, and directly influence client satisfaction and success. By leading client engagements from end to end and ensuring financial goals are met, you will directly contribute to Epsilon's business growth. You will improve the value provided to clients and contribute to the formalization of Client Engagement an essential component of the company's strategic evolution.

Requirements

Bachelor's degree or equivalent experience
5+ years of industry-specific experience
2+ years of managerial experience
Program and project management experience
Experience of at least 2 years in a customer-facing position
Experience in the Martech or Adtech industries

Nice To Haves

Consistent record to work collaboratively and build positive relationships with both internal and external teams
Demonstrated ability to excel in a dynamic environment with shifting priorities and optimally lead challenges and uncertainties.