Senior Admissions Coordinator

West Coast University, Inc.•Anaheim, CA

2d•$24 - $32

About The Position

The Senior Admissions Coordinator is primarily responsible for the support of the Admissions Department with particular focus on customer service and the prospective student entrance process. Manages all linear programs as needed by gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks, specifically responsible for submitting High School, GED, and international transcripts to Registrar. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.

Requirements

High school graduate or equivalent required.
Experience with MS Office.
Experience with data entry and multi-line phone aptitude.
Experience with reception and telephone techniques.
Ability to conduct individual or group information sessions and advise students about their educational opportunities.
Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
Ability to work in a fast-paced environment.
Ability to maintain confidentiality of all associate, student and administrative information.
Ability to work effectively in a highly ethnic and culturally diverse student and associate community.
Ability to exercise excellent customer service skills.
Ability to demonstrate strong professional written and verbal communication and interpersonal skills.
Willingness to work a flexible schedule.
Excellent analytical and organizational skills.
Ability to exercise good judgment.
Ability to work with individuals at all levels of the organization.

Nice To Haves

2-3 years of experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment preferred.
Experience in marketing or related environment preferred.

Responsibilities

Facilitates and ensures timely customer service of current and potential students.
Oversees the first week attendance on all new students.
Conducts tours for potential students as needed.
Assures that prospective students complete all required forms for enrollment and processing by prescreening all student applications and student files. Reviews all enrollment paperwork ensuring that packets are complete with signatures, initials, diplomas, etc.
Assures that every enrollment file has a High School diploma, GED, and or transcript request prior to submitting files to Registrar unless it is an ATB student.
Requests all transcripts the same day file is turned in, by calling the school or district to find out specific procedures.
Updates and checks transcript/diploma report daily. Maintains a tracking system to ensure timely receipt of all High School transcript requests.
Attends Who’s who meetings weekly to update Registrar and Education Department on diploma and attendance status.
Follows up on all linear programs; conducts background checks, communicates with Program Directors and Admissions Department weekly regarding background status. Keeps track of all alternate lists once linear programs are at capacity.
Deals discreetly with large amounts of sensitive, confidential information concerning student, staff and campus affairs.
Tracks current and/or prospective student data/information, develops, prepares and submits reports as required and/or needed.
Keeps track of all supplies and inventory; orders all marketing supplies, catalogs and addendums when needed.
Assist with Student ID badges with all new students and has tracking system.
Follows up on all new student orientation and starts.
Maintains record keeping and filing systems. Classifies, and files correspondence, records and other documents.
May assist with preparations/arrangements for meetings and/or other special projects as assigned.
Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time off is recorded properly.
Maintains established department policies, procedures and attends in-services and other required meetings.
Maintains confidentiality of all students, associate, and/or college information as required.
May perform other duties as assigned.