Admissions Coordinator

Embark Behavioral Health•White Haven, PA

1d•$27

About The Position

Join Our Mission to Create Joy and Heal Generations! Admissions Coordinator - Part-Time White Haven, PA Starting Hourly Pay: $27.00 an hour Are you a driven Admissions professional who thrives on making meaningful connections? Do you want your work to truly change lives? Embark Behavioral Health is seeking a motivated Admissions Counselor with strong sales ability. You will guide families through the admissions process, support census growth, and build meaningful relationships with referral partners.

Requirements

High school diploma required; associate or bachelor’s degree preferred.
Minimum 2 years of sales experience, ideally in behavioral health.
Strong communication, relationship-building, and decision-making skills.
Knowledge of behavioral health services, insurance processes, and referral networks.

Nice To Haves

Knowledgeable of industry trends, marketing strategies, and consumer psychology.
Reading, writing and comprehension.
Ability to problem solve.
Ability to forge meaningful connections with clients.
Knowledgeable of private pay and insurance funded reimbursement of care.
Knowledgeable of treatment interventions offered and performed.
Knowledgeable of diagnoses and familiarity with level of care criterion.

Responsibilities

Conduct consultations, intake assessments, and make placement recommendations.
Provide clear information on program options, costs, and admissions requirements.
Submit insurance verifications and authorizations.
Deliver a high-quality, supportive experience to families throughout the process.
Generate and nurture leads to support census and revenue goals.
Build relationships with referral partners, mental health providers, and treatment facilities.
Represent Embark programs and communicate their value to families and partners.
Participate in marketing/outreach activities as needed.
Manage and process admissions efficiently and accurately.
Ensure compliance with company policies and industry regulations.
Maintain detailed admissions records and track key performance indicators.
Answer calls for specialty programs with a goal of <8% missed-call rate.
Work closely with admissions, clinical, marketing, revenue cycle, and operations teams.
Support on-site teams with lead management and enrollment goals.
Engage in ongoing training and process improvement.