Senior Administrative Associate

University of Texas at Austin
5dOnsite

About The Position

The Senior Administrative Associate provides high-level advanced and complex administrative support for a department. This role involves managing complex schedules, coordinating meetings, handling correspondence, and maintaining records and is crucial for ensuring efficient office operations and supporting overall organizational goals.

Requirements

  • Requires a High School Diploma/GED in with at least 5 year(s) of experience in supportive administrative/clerical function, including 2 years of experience at either the Administrative Assistant or the Administrative Associate level.
  • Relevant education and experience may be substituted as appropriate
  • Skilled in using office tools, databases, and communication platforms to streamline administrative workflows; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data entry and CRM tools.
  • Demonstrates excellent verbal and written communication skills; ability to draft clear and concise emails, listen actively, and convey information accurately.
  • Perceptive in reviewing work, following up on details, and noticing and correcting errors in documents and communications.
  • Demonstrated ability to take initiative, identify issues and develop effective solutions.
  • Thrives in a dynamic environment, managing multiple priorities while supporting team operations.
  • Keeps track of multiple tasks and deadlines, ensuring nothing falls through the cracks.
  • Maintains a clean and organized workspace and uses tools to manage time and tasks efficiently.
  • Ability to maintain positive relationships with colleagues and stakeholders; collaborates effectively with people across the organization; demonstrates empathy and resolves conflicts amicably.

Nice To Haves

  • Related experience in an academic healthcare setting.
  • Working knowledge of UT policies and procedures.
  • Advanced proficiency with Microsoft Office.
  • Demonstrated problem-solving experience managing complex calendars.

Responsibilities

  • FINANCIAL SUPPORT • Manages entries in databases and assists with the preparation and completion of the function’s annual budget.
  • Processes monthly account reconciliations and variance reports.
  • Assists in the scheduling of travel, maintains record and processes reimbursements and related activities.
  • Processes accounts payable transactions including purchase orders (POs), invoice and payment requests, travel authorizations and reimbursements, pro-card reconciliation, vendor setup, and contract documentation.
  • Ensures accurate account coding for all payments and maintains compliance with institutional financial policies.
  • Provides guidance on financial processes such as vendor setup, purchasing regulations, contract preparation, faculty payments, and general procurement.
  • Works with the Executive Director of Education and Operations Manager to develop and implement internal policies and procedures for financial workflows.
  • COMMUNICATION MANAGEMENT • Finds and organizes information internal and external to the University to support decision-making and reporting in an efficient manner.
  • Handles incoming and outgoing communications, including emails and phone calls.
  • Prepares routine, well-written correspondence for distribution and prepares correspondence on behalf of assigned leader(s).
  • Maintains accurate and professional correspondence logs, files, information databases, and other tracking systems as necessary.
  • Acts as liaison between the leader and other staff members.
  • DOCUMENT MANAGEMENT • Maintains and organizes important documents and records.
  • Prepares reports, presentations, and other documents as needed.
  • Ensures confidentiality and security of sensitive information.
  • Manages assigned databases, entering date, coordinating approvals, and sending emails.
  • MEETING AND PROJECT COORDINATION • Coordinates with various departments to support project execution.
  • Schedules and attends meetings as needed.
  • Works collaboratively with Dell Medical School departments, University offices, UT System, other academic and private sector entities to support assigned projects and initiatives.
  • Participates in Operations Team meetings, Medical Education Pillar meetings, and other meetings as needed.
  • Collaborates with other pillar offices to achieve operational efficiencies.
  • CALENDAR MANAGEMENT AND SCHEDULING • Manages complex calendars to prioritize the work schedule and flow of work products with fluid reprioritization that will often require both independent and collaborative decision-making.
  • Performs office administrative functions consistent with the assigned leader(s)’ function, to meet critical deadlines by assessing and deploying the personnel and resources to ensure efficient workflow and work distribution; ensures protocols are followed and deliverables are met.
  • Works with other key administrative staff to facilitate easy workflow.
  • Coordinates and schedules visitor travel and agendas; plan catering for lunch meetings and special events; manage contact lists and committee membership lists.
  • Other related functions as assigned.
  • MARGINAL OR PERIODIC FUNCTIONS: • Assists with training on applicable UT processes as needed.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency while supporting department-based goals which contribute to the success of the organization; Serves as preceptor, mentor, and resource to less experienced staff.
  • Fosters and maintains positive working relationships across departments and with external stakeholders.
  • Serves as a resource for payment-related inquiries from Medical Education faculty and staff.
  • Adheres to internal controls and reporting structure.
  • Performs related duties as required.
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