Senior Administrative Assistant

Truist•Charlotte, NC

About The Position

The Senior Administrative Assistant is a highly professional and disciplined individual dedicated to supporting the Business Unit Risk Executive for Technology, Data and Operations with exceptional administrative expertise. This role requires a proactive approach to calendar management, anticipating and addressing the needs of the executive to ensure optimal productivity and efficiency. Working independently, the Senior Administrative Assistant demonstrates resourcefulness and a consistently positive attitude, fostering a collaborative atmosphere while maintaining the highest standards of discretion and confidentiality. Their commitment to excellence is evident in their attention to detail, proactive problem-solving, and ability to adapt to dynamic environments.

Requirements

High school diploma, or equivalent education and related training
Seven years of progressively more complex clerical experience
Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
Exhibited ability to work independently
Ability to deal with complex situations which require sound judgment
Ability to operate office equipment (e.g. copier, fax)
Ability to endure light physical labor
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Nice To Haves

Associate’s degree
Working knowledge of Microsoft Access and PowerPoint
Completion of certifications that are specific to industry

Responsibilities

Executive Support: Provide comprehensive administrative assistance to the senior executive, including managing correspondence, preparing documents, and coordinating communications.
Proactive Calendar Management: Independently oversee complex calendars, schedule meetings, and anticipate potential conflicts to ensure efficient time allocation and seamless daily operations.
Care and Anticipation: Proactively identify the executive’s needs, preferences, and priorities to deliver tailored support, from travel arrangements to meeting preparation and follow-up.
Professionalism and Discipline: Uphold a high level of professionalism in all interactions, exercising discretion, confidentiality, and sound judgment in handling sensitive information.
Resourcefulness: Address challenges with creativity and initiative, leveraging available resources to resolve issues quickly and effectively.
Positive Attitude: Create a welcoming and constructive environment by maintaining an optimistic outlook and fostering teamwork among colleagues and external stakeholders.
Independent Work: Operate with minimal supervision, prioritizing tasks and managing multiple responsibilities efficiently in a fast-paced setting.
Coordination and Organization: Organize events, meetings, and projects, ensuring all logistics are executed flawlessly and deadlines are met.
Continuous Improvement: Seek opportunities to enhance administrative processes and contribute to the overall effectiveness of the executive office.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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