Senior Admin & IT Coordinator - Immigration

Cair La • Anaheim, CA

13d • $34 - $38 • Hybrid

About The Position

CAIR-CA provides legal immigration services to refugees, asylum seekers, and the diverse immigrant community in California. The Senior Admin & IT Coordinator will report to the Senior Managing Immigrants' Rights A ttorney and is primarily responsible for providing a variety of support functions and file and data management assistance to IRC . This person should be very tech-savvy and should be able to adapt to IRC's technology and electronic file management support needs.

Requirements

• Bachelor's degree or equivalent experience in operations, administration, information technology, or related fields.
• 2+ years of experience providing administrative or technical support in a professional setting.
• Proficiency with Microsoft office and shared drives, spreadsheets, and calendaring tools.
• Basic IT troubleshooting skills for hardware, software, and connectivity issues.
• Strong organizational and multitasking skills, with attention to detail and accuracy.
• Ability to manage sensitive and confidential information with discretion.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users.
• Commitment to social justice and the mission of supporting immigrant communities.
• Cultural competency and ability to work respectfully with people from diverse backgrounds.
• Experience in file or document management.
• Knowledge of document management systems or related software.
• Exceptional customer service orientation and patience.
• Ability to work independently and as part of a team.
• Time management and ability to prioritize tasks.
• Adaptability and a commitment to continuous learning in the evolving IT landscape
• Access to a working vehicle and the ability to drive throughout the Greater Los Angeles Area.
• A strong commitment to civil rights and CAIR's mission.

Nice To Haves

• Working knowledge of SharePoint and creating SharePoint pages preferred.

Responsibilities

• Coordinate day-to-day administrative and operational needs of the Immigrants' Rights Center.
• Liaise with CAIR-LA's Operations Department to ensure alignment on policies and procedures.
• Develop and maintain systems for organizing and streamlining digital files to ensure consistency and to ensure smooth workflows.
• Create, manage, and maintain IRC's intranet and SharePoint pages as needed.
• Coordinate with CAIR-LA's communications team to update aspects of the CAIR-CA website relevant to IRC.
• Support scheduling and calendaring for department meetings, trainings, and client appointments.
• Create and maintain shared resource libraries (templates, policies, forms, etc.) for staff use.
• Assist with the maintenance, organization, and optimization of electronic resources and folders shared with outside partners and subgrantees.
• Support compliance with grant reporting and internal documentation requirements.
• Support the onboarding of IRC staff including setting up workstations, laptops, and access to hardware and platforms.
• Support the offboarding of IRC staff including but not limited to account deactivation.
• Serve as the first point of contact for technology-related issues within IRC.
• Provide basic troubleshooting for technical problems that arise from hardware, software, and common platforms.
• Support the maintenance and organization of user accounts, access permission, and shared drives in coordination with CAIR's IT and CAIR-LA's operations and IT support.
• Provide support and assist in organizing IRC's events, meetings, presentations and other education and outreach activities.
• Coordinate with outside IT support providers on escalated or complex technical issues.
• Document and track IT issues within IRC.
• Generate routine reports on a variety of data sets and outcomes.
• Identify and address inefficiencies in workflows and recommend process improvements to reduce administrative burdens on legal staff.
• Organize and support staff training on operations, technology, and workflow systems within IRC.
• Maintain internal manuals and guides to standardize operations across the department.
• Coordinate with Finance/Development to ensure accurate timekeeping, grant compliance, and reporting.
• Assist with tracking IRC equipment.
• Assist with organizing and ordering IRC office supplies.
• Provide administrative support when needed which could include: Assist with calendaring and scheduling internal and external meetings with clients, organizational partners, grantors, and subgrantee/awardees. Processing incoming mail, preparing outgoing mail, and conducting intakes.
• All CAIR staff are required to help with fundraising efforts as required.
• CAIR staff may be required to attend some weekend or weekday evening events.
• Other duties as assigned.

Benefits

• 100% employer-paid medical and dental insurance for employees & dependents
• 401(k) plan with an employer match
• 12 vacation days
• 10 sick days and 12 holidays
• hybrid work schedule utilized temporarily with three days in office and two days remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level