SBA-posted 4 days ago
Full-time • Mid Level
Boca Raton, FL
1,001-5,000 employees

This position is responsible for analyzing, researching and resolving issues and variances arising from non payment, short payment, or cash application related to assigned customers. Also responsible for making recommendations to Management regarding the collectability on assigned customers.

  • Review and research a high volume of transactions, identifying root causes of discrepancies and recognize solutions, document issues and report to management.
  • Provide customer service regarding collection issues.
  • Responsible for monitoring and maintaining assigned accounts - customer calls, account adjustments/refunds, and customer reconciliations.
  • Resolve client discrepancies and short payments.
  • Accountable for reducing delinquency for assigned portfolio, including but not limited to regular collection calls and correspondence to customers in a fast-paced environment.
  • Work with customers and internal employees in the pursuit and resolution of collection matters, including legal collections and troubled status.
  • Other projects and duties as assigned.
  • Associates Degree preferred in Accounting, Finance, or related field; and 3-5 years of Accounts Receivable, Reconciliation and/or Collections experience.
  • Bilingual in English and Spanish required Or bilingual in English and Portuguese preferred
  • Knowledge of General Accounting principles and practices.
  • Demonstrated knowledge in researching and reconciling techniques.
  • Experience in reading and interpreting contracts (leases).
  • Proficiency working with Great Plains preferred.
  • Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.
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