Senior Account Supervisor

Quinn PR•New York, NY

10d

About The Position

We are currently looking for a Senior Account Supervisor to join our Travel team in NYC! Job responsibilities: Provide strategic direction to clients and team Responsible for client satisfaction and meeting/exceeding deliverable goals Maintain client relationships through meetings, conference calls, general contact, meeting agendas, notes, reports, etc. Oversee account work for 2-3 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership Provide strategic, strong and consistent media results and measurement Handle crisis communications, as needed Identify stories and pitches; edit and write press releases, media alerts, photo captions, media pitches, etc. Develop and maintain solid relationships with journalists, bloggers and influencers Provide ideation and campaigns; participate in brainstorms Recommend, source and implement strategic events and partnerships Provide social media strategy, advice, research, campaign ideas and provide and/or supervise communications management Recognize and bring client issues to supervisor’s attention with a suggested solution Handle minor client issues independently Perform research and analysis of clients and the marketplace Stay on top of current industry news, trends and technology; attend events; network Be a team player, self-starter and passionate about PR

Requirements

Undergraduate degree in related field
Six to seven years work experience in travel/lifestyle PR; destination PR experience and agency experience is a plus
Minimum one year in a supervisory capacity managing 1-2 junior team members
Ability to adapt to fast-paced, multi-tasking, unique work environment
Proven ability to resolve client issues quickly and efficiently
Exceptional written and verbal communication skills
Outstanding team player with a positive attitude
Ability to adapt to fast-paced, multi-tasking, unique work environment
Experience launching campaigns with non-client partners
Solid portfolio of secured media coverage to include national, magazine, newspaper, TV and online clips
Comprehensive knowledge of the media, including industry-appropriate bloggers and influencers
Comprehensive knowledge of the travel industry
Working knowledge of social networks (Facebook, Twitter, LinkedIn, Instagram, Pinterest, etc.)

Nice To Haves

Online community management experience (Facebook page or group administrator, forum administrator, etc.) a plus
Knowledge of Web design, search engine optimization, and basic HTML are a plus
Proven experience implementing PR campaigns and handling crisis using social networks a plus

Responsibilities

Provide strategic direction to clients and team
Responsible for client satisfaction and meeting/exceeding deliverable goals
Maintain client relationships through meetings, conference calls, general contact, meeting agendas, notes, reports, etc.
Oversee account work for 2-3 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership
Provide strategic, strong and consistent media results and measurement
Handle crisis communications, as needed
Identify stories and pitches; edit and write press releases, media alerts, photo captions, media pitches, etc.
Develop and maintain solid relationships with journalists, bloggers and influencers
Provide ideation and campaigns; participate in brainstorms
Recommend, source and implement strategic events and partnerships
Provide social media strategy, advice, research, campaign ideas and provide and/or supervise communications management
Recognize and bring client issues to supervisor’s attention with a suggested solution
Handle minor client issues independently
Perform research and analysis of clients and the marketplace
Stay on top of current industry news, trends and technology; attend events; network
Be a team player, self-starter and passionate about PR