Senior Account Manager

Element Three•Carmel, IN

23d

About The Position

Element Three is a full-service agency that bridges the gap for businesses in the dealer distribution model. We go beyond the obvious, bringing campaigns to life with big ideas, building brand strategies, telling stories, and creating meaningful marketing. Our purpose is to “foster growth in people and business so they can change the world.” The team at Element Three takes this mission seriously, and it is manifest in everything we do. We make good brands great. We are accountable for delivering results on our strategies. Every single time. What does this mean for you? You will join a team of tenacious, hard-working pros who excel in what they do and lift each other along the way. As a Senior Account Manager, you will play a pivotal role in building and maintaining long-term relationships with clients. You are an accelerator to clients, leadership, and those you work with. You are the link between business strategy and marketing, working closely with clients to understand their objectives and with the internal team to ensure delivery aligns seamlessly with the established strategy. In this role, you will drive measurable account growth for your clients, develop and execute strategic quarterly growth plans, and identify opportunities to drive client success.

Requirements

Proven experience managing and growing accounts while maintaining great relationships with internal and external stakeholders.
Demonstrated ability to identify and develop growth opportunities within accounts..
Experience navigating and managing client stakeholders from Marketing Managers to VPs, CEOs, and CFOs. Independently lead business-focused conversations and keep contributors on track for project outcomes.
Excellent written and verbal communication skills. You have experience ensuring information is flowing between internal and external at all times.
5+ years of experience in a client-facing or agency environment and marketing subject matter expertise.
Business and finance acumen to aid your understanding of client business models and strategy.
Proven success in identifying actionable, creative solutions to complex problems and managing multiple priorities.
Knowledge of, or desire to learn more about, brand development, performance marketing, paid media, and impactful creative strategies, concepts, and tactics.

Nice To Haves

Experience in the B2B2X space is desired but not required.

Responsibilities

Pull together a presentation deck that summarizes the problems a client needs to solve and provide a suggested path forward after brainstorming with a Marketing Strategist.
Help inform critical decisions on what the team should prioritize for speed-to-market impact.
Attend Sandler Sales training and roleplay a significant sales conversation you have coming up.
Lead a cross-organizational planning meeting with a client about an upcoming trade show and share key learnings with the rest of the team.
Collaborate with a Marketing Strategist on a client’s annual strategy and support preparing a first draft of the presentation.
Draft a statement of work for a client’s new sales program and write the project brief.
QA a big presentation from both the client and internal perspectives to ensure it’s on strategy and in line with the promises that have been made; give the client a call to set their expectations.
Take a call from a client contact who has a concern about the work, own the conversation, and follow up with the internal team.
Talk to a Marketing Strategist about next steps on a sales opportunity you identified for a client.
Lead a quarterly check-in with a client to assess the health of the relationship, showcasing new ideas to drive impact for the client.
Attend industry events or tradeshows to cultivate client relationships and/or build expertise.