Senior Account Manager - Semiconductor
About The Position
The Senior Account Manager is responsible for developing and executing account strategies for assigned customer accounts. This role involves building and managing customer relationships, creating and implementing strategies to grow revenue and profitability, defending existing market share, and driving new business opportunities. The role also ensures customer satisfaction in areas such as on-time delivery (OTD) and quality, while enhancing the company’s reputation as an innovative and reliable supplier. Additionally, the role collaborates with internal teams to proactively address customer requirements and is responsible for product management within the assigned accounts.
Requirements
- 10+ years’ experience in the semiconductor or high-tech industry, with at least 3 years managing strategic OEM accounts
- Managerial experience providing successful delegation, monitoring, and motivation of employees and supervisory personnel (both direct or indirect)
- Experience in technical sales, business development, marketing and/or supply chain in semiconductor or capital equipment industries
- Demonstrated success in growing and managing multi-million-dollar OEM accounts
- Proven ability to negotiate complex contracts and secure design wins
- Understanding of the semiconductor industry and experience in managing strategic accounts
- Skills in negotiation, communication, and presentation to effectively engage with stakeholders
- Proficiency in strategic planning, forecasting, business development, and solution selling
- Strong problem-solving, organizational, and analytical capabilities
- Ability to work collaboratively across cross-functional teams and manage priorities effectively
- Knowledge of semiconductor components, capital equipment, and tool integration.
- Willingness to travel as needed to meet clients and support business objectives
- Ability to manage complex, multi-stakeholder projects in a fast -paced matrixed environment
- Ability to create and present to Executive-level and possess negotiation skills.
- Ability to align account strategies with corporate goals.
Responsibilities
- Engages with customers, identifies needs/opportunities, and positions semiconductor components as critical solutions
- Prioritize opportunities, create and present business cases for project approval, model business scenarios
- Develops and executes product/account strategy for assigned customer accounts to grow revenue, profitability, and market share
- Prepares and delivers strategic business reviews, supports technical discussions, and sales information tailored to customer stakeholders
- Secures and negotiates contracts, agreements, and long-term commitments
- Collaborates with different organizations within the company (business development, engineering, marketing, support, QA, etc) to ensure customer satisfaction and alignment with corporate objectives
- Manage all aspects of customer relationship
- Serve as escalation point for customer issues including but not limited to delivery schedules, inventory levels, quality, business processes, etc
- Identifies incremental revenue opportunities through aftermarket sales, service parts, and global expansion.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
