Senior Account Manager, Client Accounting Services

Aprio•Los Angeles, NY

3d•$115,000 - $160,000•Hybrid

About The Position

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Client Accounting Services team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Account Manager to join their dynamic team. The Senior Manager, Client Accounting Services (CAS) is responsible for leading operational excellence, scalability, and advisory‑focused service delivery within the Technology CAS practice. This role serves as a senior individual contributor and operational leader, bridging client service, internal teams, and strategic initiatives. The Operations Senior Manager plays a key role in executing practice priorities, enabling technology adoption, supporting team development, and ensuring high‑quality, consistent client outcomes.

Requirements

Prior experience in Client Accounting Services
Strong understanding of accounting operations, close processes, and service delivery models
Proven ability to manage complex client relationships and internal stakeholders
Experience driving process improvement and supporting technology adoption
Strong organizational, communication, and problem‑solving skills
Ability to operate effectively in a fast‑paced, evolving environment

Nice To Haves

Experience supporting technology or eCommerce clients
Exposure to advisory services (e.g., FP&A, dashboards, forecasting, analytics)
Experience working with distributed or global teams
Familiarity with modern accounting, workflow, and reporting platforms
Operationally minded with strong execution focus
Comfortable navigating ambiguity and driving clarity
Collaborative leadership style with ability to influence without authority
Detail‑oriented while maintaining a strategic perspective
Client‑centric and solution‑oriented

Responsibilities

Client Relationship Management: Serve as a senior point of accountability for a portfolio of Technology and eCommerce CAS clients. Oversee delivery of recurring accounting services, close processes, and advisory‑support work to ensure accuracy, timeliness, and consistency. Proactively manage client expectations, scope, risk, and service quality. Coordinate with tax, advisory, and specialty service teams to deliver integrated client solutions.
Operational Leadership: Lead day‑to-day operational execution for assigned teams and client portfolios. Drive alignment across workflow, capacity, and delivery priorities. Identify operational inefficiencies and implement process improvements to enhance scalability and service quality. Serve as an escalation point for delivery, workflow, and resourcing challenges.
Technology & Process Enablement: Support evaluation, rollout, adoption, and optimization of accounting, workflow, and reporting technologies. Partner with internal stakeholders and vendors on demos, pilots, training, and implementation planning. Ensure technology and process decisions align with long‑term practice strategy and client needs.
Advisory Enablement Support the evolution of Client Accounting Services toward forward‑looking advisory offerings. Help define advisory service standards, deliverables, and internal expectations. Enable teams to identify advisory opportunities and provide proactive, value‑added client insights.
Team Leadership & Developme Provide guidance, coaching, and support to team members across geographies. Assist with onboarding, training, and ongoing development of new hires and interns. Contribute to discussions around team structure, role clarity, and resourcing to support growth and sustainability.
Strategic Planning & Collaboration Participate in practice‑level planning, initiative execution, and progress reviews. Translate strategic objectives into clear, actionable plans with defined ownership and timelines. Collaborate closely with practice leadership, operations, advisory, and technology partners.

Benefits

Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options