Senior Account Manager

The businesses of Merck KGaA, Darmstadt, Germany•Burlington, MA

24d•Remote

About The Position

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. The Senior Account Manager for the North America Process Solutions Team is responsible for selling complex technical products and services to a Global Strategic Account and additional biotech, healthcare and diagnostics organizations in Research Triangle Park, NC and surrounding area. The position is remote, with the expectation of consistent travel within the assigned territory up to 50%, including occasional overnight stays to drive customer engagement. Occasional domestic/international travel may be required on an as-needed basis for training or business meetings. The Senior Account Manager will understand the technical specifications and benefits of the products they are selling and be able to communicate their value to potential customers effectively. They will identify, engage, and develop relationships within existing and potential customers to position and sell our products and services. The ideal candidate will be familiar with biopharma/biotech process and have either sales experience or prior engagement with suppliers in this industry. The candidate will bring a consultative approach to understand customer needs and present appropriate solutions. Location: Field sales traveling to accounts in NC and VA.

Requirements

Bachelor’s degree in bioprocessing sciences, chemical or biochemical engineering, biology, chemistry or similar discipline.
7+ years of experience in Life Sciences industry

Nice To Haves

Familiarity with purification, filtration, single use, separation sciences and raw material technologies for biotech applications across upstream and downstream processing.
Direct Sales experience or direct interaction with suppliers/vendors
Self-motivated and assertive; takes initiative and works independently
Builds and maintains strong relationships; builds credibility and trust

Responsibilities

Identify and develop new business opportunities by prospecting and networking
Develop territory strategy and plan for execution
Organize product presentations and demonstrations and explain technical details to customers, in collaboration with subject matter experts
Collaborate with customer applications, technology managers, and other business partners to stay updated on product details
Enable technical support and solutions to clients during the sales process
Develop and deliver sales presentations and proposals, both internally and externally
Manage business opportunities, negotiate pricing and close sales deals
Build and maintain long-term relationships with clients and provide post-sale support as needed.
Achieve sales targets and contribute to sales forecasting