Senior Account Manager

Wallenius Wilhelmsen • Savannah, GA

4d • Hybrid

About The Position

The Customer Growth organization in North America is seeking a Senior Account Manager to join the High & Heavy team.
In this role, you will be responsible for managing and growing strategic accounts ensuring service excellence and commercial performance in our High & Heavy segment (Original equipment manufacturers and dealer groups).
You will play a critical role in driving commercial growth and ensuring customer success by delivering integrated solutions across shipping services, Equipment & Container Processing services and inland transportation.
This role is a hybrid position based out of either our Brunswick or Savannah, GA office locations.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Requirements

• Bachelor’s degree in Business, Engineering, Supply Chain, Logistics, International Trade, or a related field
• 5–8 years of experience in sales, operations, or consulting within logistics, freight forwarding, shipping, warehousing, or equipment/manufacturing sectors
• Exposure to one or more of the following: High & Heavy logistics, construction/mining/agriculture equipment, automotive OEMs, or multimodal freight
• Strong client relationship, communication, and negotiation skills
• Consultative selling mindset with experience in complex deals and contracts
• Solid understanding of end-to-end logistics processes
• Familiarity with TMS/WMS, CRM tools, and performance analytics (costing, margins, KPIs)
• Customer-centric, solution-oriented, and commercially driven
• Resilient, accountable, and comfortable in fast-paced environments
• Curious, energetic, and ambitious—with a sense of fun along the way

Responsibilities

• Drive profitable growth across Shipping, Logistics, and Supply Chain services
• Own strategic customer relationships as a senior point of contact
• Develop and execute comprehensive Account Plans aligned with global strategy and long-term targets
• Identify and close opportunities across Equipment Processing Centers, Container Processing Centers and Ocean (shipping)
• Lead major tenders, pricing negotiations, and contract implementations
• Champion the voice of the customer and elevate customer experience and CSI
• Own pipeline management, forecasting, and commercial governance
• Drive and orchestrate implementation of new contracts and ensure full alignment and handover into operationally executing functions
• Ensure clear and regular communication with internal stakeholders to align customer priorities, service delivery, and commercial targets

Benefits

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees