Senior Account Manager/Sales

The Ohio Art Company•Bryan, OH

56d•Remote

About The Position

JOB SUMMARY: The Senior Account Manager will be responsible for generating revenue by meeting sales targets and expanding the customer base. Account Managers are required to initialize and develop relationships with Customers and to serve as the point of contact for all activities within their accounts.

Requirements

Excellent verbal and written communication skills
Excellent sales and customer service skills with proven negotiation skills
Strong supervisory and leadership skills
Excellent organizational skills and attention to detail
Financial expertise to drive account profitability
Proficient with Microsoft Office Suite or related software
Bachelor’s degree in Business, Business Administration, or related field, OR
Minimum of 2-3 years of sales experience required
Remote position
Travel required
Problem Solving - Identifies and resolves problems in a timely manner
Creativity – Ability to deviate from standardized work and establish new process and procedures
Customer Service - Responds promptly to customer needs and requests, solicits feedback, and meets commitments
Organization - Prioritizes and uses time efficiently, requiring limited supervision
Quality - Demonstrates accuracy through thoroughness and strong attention to detail
Quantity - Meets productivity standards and completes work in a timely manner
Adaptability - Adapts to changes in the work environment, manages competing demands, and is able to work with unexpected delays or events
Dependability – Consistently at work and on time, responds to management instructions, and solicits feedback to improve performance
Safety and Security – Complies with all Corporate Safety and Security procedures
Team Player – Ability to apply teamwork and positive leadership qualities to promote a collaborative work environment

Responsibilities

Identify potential customers and leads
Establish and maintain relationships with existing customers
Develop new business opportunities
Maintain and increase gross margin targets set by the company
Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets
Identifies and analyzes customer preferences to properly direct sales efforts and inform R&D
Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
Resolves customer complaints, and other issues that may interfere with efficient sales operations
Collaborates with executive leadership to develop sales quotas and strategies
Negotiate prices, terms, and contracts
Understand market trends and provide feedback on market trends to improve sales strategy
Prepares sales budget; monitors and approves expenses
Acts as company representative at trade association meetings
Maintains confidentiality in all corporate and related company matters
Updates job knowledge by participating in educational opportunities as needed
Complies with all Corporate Policies and Procedures
Participates in special projects, as appropriate
Performs other duties as assigned