Channel Sales Senior Account Manager

Transcat, Inc.
1d$26 - $39

About The Position

Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— Work that matters A values-based culture where people care about each other and the work they do together Flexibility Training and development to accelerate learning and career advancement Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! Hourly pay rate $26-$39/hr. Position Summary The Channel Sales, Sr. Account Manager will ensure that Transcat Rentals' clients are successful in performing their required tests. They will also be responsible for helping to continue growth of Transcat's Distribution, Used, and Rental businesses through quoting, order placement, customer service and sales support.

Requirements

  • Ability to successfully change tasks in a fast-paced environment
  • Communicate in a clear, professional and concise matter with internal and external customers
  • Ability to work independently as well as show initiative
  • Attention to detail and focus are critical for this role.
  • Bachelor's degree (B.A.) from four-year college or university, and 10+ years of sales / customer service experience.

Responsibilities

  • Primarily focused on supporting our network of Manufacturer Rep firms while also driving additional revenue outside of the Rep firms for our Distribution, Used, and Rental business
  • Receive quote requests via email, case queue and phone, issue quotes via our quoting system
  • Process POs, including ensuring unit availability, place orders
  • Managing and working with our network of Manufacturer Reps and provide them with technical support while responding to RFQ’s. Attend customer facing events with Rep firms to promote Transcat brand.
  • Work with our Purchasing and Vendor Management teams to ensure they are updated on product offerings and promotions
  • Work with Vendor support staff to determine ideal solutions to offer to customers based on their requirements
  • Work with the customer to understand requirements and find alternative solutions
  • Work with other team members and brand representatives to solve technical issues arising during rentals
  • May be assigned specific key accounts to develop new revenue opportunities
  • Attend and complete training sessions on brands and product categories
  • Occasional travel may be required, estimated to be less than 10% of the time
  • Model the Company’s values to influence others to perform in an aligned manner.
  • Other duties as assigned

Benefits

  • paid time off
  • health insurance
  • tuition reimbursement
  • retirement
  • stock purchase plan
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