Senior Account Manager - Life Sciences Electron Microscopy

Thermo Fisher ScientificSan Diego, CA
Hybrid

About The Position

At Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access and a global footprint. Our extensive customer base, ranging from research to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers take on some of the world’s toughest challenges. Our Materials and Structural Analysis business helps customers accelerate research and discoveries by delivering innovative microscopy, spectroscopy and microanalysis solutions, such as best-in-class scanning and transmission electron microscopes, DualBeam™ FIB-SEMs, and spectrometers, combined with sophisticated software suites. The Senior Sales Manager supports the growth of the Materials Sciences Electron Microscopy business for Academia and Government in North America. You will lead this sales team that supports key accounts, drives market creation, executes booking and manages customer satisfaction. This involves building relationships with key customers and across the Thermo Fisher organization.

Requirements

  • Academic Degree in physics, chemistry, materials science, or engineering.
  • 5+ years of professional experience in Academia and Government commercial environments
  • Proven expertise in capital equipment sales of scientific instrumentation in Academic/Government accounts.
  • Demonstrated ability to propose creative solutions to complex problems
  • Management track record of building relationships, driving results and making ethical decisions.
  • Operate in culturally different and diverse environments.
  • Track record of delivering results and self-accountability.
  • Knowledge of business and commercial excellence.
  • Experience with Digital Marketing tools and platforms.
  • Multiple years experience in sales training platforms (e.g. Miller Heiman)
  • Advanced knowledge of customer relation management systems (CRM’s).
  • Deep knowledge of the Academia and Government commercial landscape in North America.
  • Ability to generate pipeline and business opportunity leads.
  • Ability to drive an effective sales strategy with an existing North American sales team.
  • Ability to sell strategic and new products to existing and new customers.
  • Ability to increase our market share by generating new business leads.
  • Demonstrated ability to hold self and others accountable for results.
  • Collaborate with, and nurture strong partnerships with multinational and cross-functional matrix teams.
  • Meeting or exceeding pipeline and bookings targets.
  • Work remotely, flexibly, and travel up to 50%.
  • Strong data analysis skills
  • Excellent presentation and communication skills.

Responsibilities

  • Tactically drive Sales execution with the team as it relates to the overall commercial Academia and Government strategic plan of the business by providing outstanding sales strategies & value propositions, especially with high value and complex deals.
  • Focus on market creation, pipeline growth and new customer adoption by Academia and Government customers in coordination with the sales development, account management and Business Unit teams.
  • Influence business strategies using detailed market analysis, customer requirement summaries, and competitive intelligence as timely feedback to the product marketing teams.
  • Analyze and propose new Sales strategies for growing customer and business value through product positioning and differentiation.
  • Perform regular pipeline and opportunity reviews and report out to the Materials Science management team.
  • Identify and engage academic and government key opinion leaders (KOL) with potential for collaboration for development of new products, applications and workflows.
  • Manage specific campaign rollouts with the Sales and Sales Development Teams.
  • Contribute to regular sales training for both the Sales and Sales development Teams.
  • Retain, attract and develop highly skilled sales professionals.
  • Develop a strong working Team environment with the sales team and with the related groups including Sales Development, Product Marketing, Customer Service and the NanoPort.

Benefits

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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