About The Position

The Senior Account Manager, Hospitality will directly manage a portfolio of Intrax host organizations for the placement of J-1 interns and trainees and develop new host organizations for portfolio expansion. The Senior Account Manager, Hospitality will identify opportunities for growth, and develop and implement strategies for achieving program goals, and analyze data to improve performance. The Senior Account Manager, Hospitality will collaborate with the team to achieve Hospitality program goals and support the overall growth of the Intern and Trainee programs.

Requirements

  • Four-year bachelor’s degree or equivalent experience
  • Five years of sales or related experience in the field of hospitality is required
  • Ability to manage business to business accounts with emphasis on customer service
  • Strong teamwork and interpersonal skills required
  • Responsive and proactive communicator
  • Proven ability to work under pressure
  • High energy level
  • Strong written and verbal communication skills
  • Must have excellent organizational skills and attention to detail
  • Knowledge of DOS Intern/Trainee regulations

Nice To Haves

  • Experience with J-1 intern and trainee programs is preferred

Responsibilities

  • Create and execute plans to achieve program goals and expand market share.
  • Acquire and develop new host organization and corporate accounts.
  • Prepare sales proposals and agreements for clients.
  • Provide timely responses to all inquiries from potential and current host accounts.
  • Manage the full life cycle of the J-1 intern/trainee program at each host organization in assigned portfolio including recruitment, matching, and arrival.
  • Conduct business development activities to secure new J-1 intern/trainee applicants including international partner and university outreach.
  • Collaborate with the support team to monitor and resolve host organization and participant support as needed throughout the year.
  • Expert in J-1 intern and trainee regulations and best practices for host organization success.
  • Work with the Hospitality team and Vice President to develop, monitor, and achieve strategic growth goals for the hospitality division.
  • Stay up to date on industry and market trends and share this information with key stakeholders including partners and host accounts.
  • Maintain and develop marketing materials including host account sell sheets, social media accounts and website content.
  • Maintain updated information as required in Salesforce ensuring host organization information is complete and accurate for reporting purposes.
  • Visit potential and current host organizations to provide training and in-person sales calls.
  • Domestic U.S. travel required to develop, maintain, and secure premium accounts.
  • Represent the department at trade events and conferences.
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