Senior Account Manager, Games, Games

Amazon • Santa Monica, CA

1d

About The Position

A Games Senior Account Manager (AM) is responsible for building a comprehensive
territory coverage
strategy to increase AWS adoption with NAMER Games customers (which could
include game developers, publishers, and/or partners). They are responsible for
managing customer relationships with a moderate degree of complexity. They will
be responsible for helping customers meet their technical requirements and
realize business outcomes through launched opportunities and specialist
conversations.

Key job responsibilities
Success is measured by leading a results-driven account team that meets
attainment metrics and qualifies new business to meet non-revenue sales goals. A
Games AM should operate with significant autonomy, frequently responsible for
initiating actions to resolve problems, interact with supervisors and functional
peer groups, gather feedback, and leverage that information to help customers.
They leverage appropriate channels to access existing intellectual capital and
knowledge needed to develop customer opportunities. The expectation includes the
ability to work with external customer executives, engage internally with senior
leadership up to the VP-level with moderate support from their manager.

AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the 8 description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences,
inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Requirements

• 7+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
• Bachelor's degree or equivalent
• Experience reaching and exceeding sales revenue goals
• Experience creating and managing complex, cross-team project plans
• Experience engaging and presenting to senior executives (CXO level).
• Experience translating customer needs into business requirements

Nice To Haves

• 4+ years of game industry experience

Responsibilities

• building a comprehensive territory coverage strategy to increase AWS adoption with NAMER Games customers
• managing customer relationships with a moderate degree of complexity
• helping customers meet their technical requirements and realize business outcomes through launched opportunities and specialist conversations
• leading a results-driven account team that meets attainment metrics and qualifies new business to meet non-revenue sales goals
• initiating actions to resolve problems
• interacting with supervisors and functional peer groups
• gathering feedback
• leveraging appropriate channels to access existing intellectual capital and knowledge needed to develop customer opportunities
• working with external customer executives
• engaging internally with senior leadership up to the VP-level with moderate support from their manager

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level