Senior Account Manager - Community Builder Partnerships

Farmer's Business Network
5d$90,000 - $110,000

About The Position

As the Sr. Community Builder Account Manager, you will not only manage a portfolio of our largest and most strategic farm operations but also serve as a leader and mentor within the FBN Community Builder network. This role is for a proven sales professional who can handle complex accounts, exceed elevated revenue expectations, and guide teammates to success. You will be a key driver of the CB channel’s strategy, culture, and growth while ensuring we deliver exceptional value to our most important customers in conjunction with fostering a collaborative, high-performance environment.

Requirements

  • Bachelor’s degree plus 5 years of experience as a district, regional or territory manager selling products or services directly to farmers or through a dealer network; OR 8 years of experience in the absence of a degree.
  • Demonstrated track record of consistently meeting and exceeding sales quotas.
  • Strong communication and interpersonal skills with a heightened sensitivity to the issues farmers face.
  • Deep knowledge of agriculture inputs required.
  • Strong domain experience and background in farming, production agriculture, retail or input sales.
  • Candidates must be comfortable with technology, CRM systems, and ideally the latest precision Ag Systems.
  • A farmer focus and a steadfast commitment to farmer satisfaction.
  • Ability to adhere to the compliance of all legal and safety procedures.

Nice To Haves

  • Bachelor's or advanced degree.
  • 7+ years sales experience in agriculture managing and exceeding monthly and annual quotas selling directly to farmers.
  • Experience formally or informally mentoring junior sales representatives.
  • Cross-functional experience working across the enterprise.
  • Certified Crop Advisor or similar agronomy certification.
  • Multi-generational farm, or farm related background.

Responsibilities

  • Strategic Sales Growth and High Revenue Generation - Manage a portfolio of community builders with the expectation to grow each CB to a minimum of $1M in FBN crop protection revenue by FY 2027. Lead the CB Account Team and individual CB’s to identify opportunities to upsell and cross-sell products, driving significant growth within existing accounts and acquiring new key customers.
  • Mentorship and Team Leadership - Act as a mentor and coach for the CB Account Manager as well as the geographic pods surrounding the CB’s, sharing best practices, providing guidance on complex deals, and fostering a culture of high performance and continuous improvement. Working towards the objective of One FBN.
  • CB Strategy and Leadership - Contribute to the development of the overall CB strategy, identify training needs, understand local market issues, in short working with the CB to become better business people and ambassadors for FBN.
  • Client Relationship Development and Maintenance - Build and nurture deep, strategic relationships with strategic CB’s. Develop a “franchise” approach to CB management - systematic process in training, identifying growth and working collaboratively with CB on their business and market issues. Objective is ensuring exceptional customer satisfaction and long-term loyalty.
  • Coordinate with Team and Pod Members - Work collaboratively with the pod team - sales, agronomists, logistics, CX, Marketing and Finance - to deliver seamless, best-in-class service to our most strategic customers.
  • Monitor and Achieve KPI’s for CB’s - While not employees of FBN, CB’s have expectations on revenue, growth and business building similar to a franchisee - KPI’s are the best way to monitor and track performance and create teamwork with fBN and accountability.
  • Market Updates - Stay informed about local market trends, competitor activities, and new offerings. Provide critical “Field Insight” to help develop and refine Pod Strategies.
  • Training and Product Education - Educate customers on product usage, benefits, new offerings, and business techniques to maximize value and foster loyalty.
  • Reporting and Documentation - Maintain detailed and accurate records of interactions, sales activities, and account updates. Utilize Salesforce to accomplish these tasks and serve as a model for the team.

Benefits

  • Beyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation (dependent upon job level), incentive/bonus plans (dependent upon position), paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.
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