Senior Account Manager, Client Success

Magnite•New York, NY

11d•$85,000 - $95,000•Hybrid

About The Position

Senior Account Manager, Client Success, Demand Facilitation New York City, NY Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day! About this team: Account Managers work directly with Brands, Agencies, DSPs, and Trade Desks to successfully manage programmatic ad campaigns across Magnite’s platform. The Client Success team focuses on partnering with the Demand Facilitation Sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the Operations and Media Planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans.

Requirements

4-6 years of experience in digital advertising - including experience with RTB/programmatic and digital advertising; experience at an agency, DSP, or SSP is a plus
Proven ability to uphold professional business connections
A highly motivated, outcome-focused mindset with a commitment to demonstrating accountability, ownership, and urgency for results
Exceptional written and verbal communication and presentations skills; adept in interacting with clients
Strong analytical/Excel skills; including the ability to identify trends in large data sets
Experience in Google Suite, Tableau, and any other reporting platforms
An understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including Ad servers, SSP, DSP, RTB, etc.)
Ability to balance competing dynamics in a fast-paced and complex environment through effective time management skills, the ability to multitask, strong attention to detail, proactive prioritization, and delivery of high-quality work
Intellectual curiosity that leads to actionable insights that benefit your accounts
An eagerness to undertake new challenges that directly impact the business
An aptitude for technical troubleshooting and proactive analysis in the ad tech ecosystem

Responsibilities

Collaborate with Demand Facilitation and Enterprise Sales to manage client relationships and campaigns, pre-sale and post-sale
Serve as the go-to point of contact and subject matter expert for clients and their campaigns on Clearline
Help to educate clients on the Magnite offering, supply, and products
Monitor pipeline and revenue tracking and manage progress toward the team and company goals
Build and maintain collaborative working relationships with cross-functional internal teams
Strategically identify opportunities for account growth through data analysis and your understanding of clients’ KPIs
Provide campaign reporting, insights, and updates on a daily/weekly/monthly basis
Help troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaign
Conduct in-market meetings and quarterly business reviews in collaboration with Sales
Showcase a positive mindset, solution-oriented outlook, and dedicated work ethic