Senior Account Executive, SMB

Comcast•Fresno, CA

1d•$65,000 - $115,000•Onsite

About The Position

The Senior Account Executive, SMB is responsible for selling Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with a primary focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. This role involves creating and delivering face-to-face sales presentations, demonstrating expertise in Comcast's latest products and services, and promoting bundled solutions to meet customer needs. The Senior Account Executive is expected to exceed departmental financial and unit targets and stay informed about the competitive landscape and emerging technologies to effectively position Comcast Business Services in the market.

Requirements

Adaptability
Communication skills
Critical Thinking Problem Solving skills
Customer-Focused approach
Persuasion skills
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
Bachelor's Degree (or a combination of coursework and experience, or extensive related professional experience)
5-7 Years of Relevant Work Experience

Responsibilities

Develop territory, including local business partnerships and organizational affiliations, and enhance Comcast's positioning and brand locally.
Maintain quality sales records and prepare sales and activity reports as required.
Ensure Customer Satisfaction and support a positive impression of the Comcast Experience.
Conduct new acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
Identify improvement areas through a consultative process that would enhance prospects' ability to communicate more effectively both internally and externally to their customers.
Effectively manage a territory with high activity and a comprehensive business plan.
Team with technical, customer service, and related support staffs to ensure end-to-end customer sales and satisfaction, thereby driving new revenue growth.
Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
Remain knowledgeable of Comcast products and services to facilitate sales efforts.
Achieve and exceed assigned sales and business quality objectives.
Adhere to all company standards and business professionalism.
Maintain punctual, regular, and consistent attendance.
Perform other duties and responsibilities as assigned.