Senior Account Executive, SMB

Comcast•Chattanooga, TN

20h•$59,000 - $109,000

About The Position

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in various innovative businesses, creating career opportunities across a wide range of locations and disciplines. The company is at the forefront of change, moving at an amazing pace thanks to its people who bring cutting-edge products and services to life for millions of customers daily. The Senior Account Executive, SMB role involves selling Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, with a primary focus on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The role requires creating and delivering face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services, promoting bundled products for optimal customer solutions, and exceeding departmental financial and unit targets. The individual must also stay abreast of the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace.

Requirements

Adaptability
Communication
Critical Thinking Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
Bachelor's Degree (or combination of coursework and experience, or extensive related professional experience)
5-7 Years Relevant Work Experience

Responsibilities

Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
Maintaining quality sales records and preparation of sales and activity reports as required.
Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
Effectively manage a territory with a high activity and comprehensive business plan.
Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
Remain knowledgeable of Comcast products and services to facilitate sales efforts.
Achieve and exceed assigned sales and business quality objectives.
Adherence to all company standards and business professionalism.
Punctual, regular and consistent attendance.
Other duties and responsibilities as assigned.