Senior Account Executive - Health System Partnerships
About The Position
SilverStay is hiring a Senior Account Executive to own and grow strategic hospital partnerships . This is a highly embedded, high-impact role for a former Director of Case Management, Care Management, or Patient Flow leader who also has strong commercial instincts. This person will be onsite in hospitals every day— onboarding SilverStay, managing operational and staffing challenges, building trust with clinical and executive leadership, and expanding pilots into long-term contracts . Success in this role requires a deep understanding of hospital operations and the discipline and follow-through of a top-tier sales professional. You will manage 4–6 hospital sites and serve as SilverStay’s senior representative within each facility.
Requirements
- Former Director (or Senior Manager) of Case Management, Care Management, Patient Flow, or Utilization Management in an acute-care hospital or health system.
- Deep understanding of hospital operations, discharge planning, LOS drivers, and staffing constraints.
- Proven ability to work credibly with executive leadership.
- Strong organizational skills with exceptional follow-through.
- Willingness to be onsite daily and manage multiple hospital locations.
Nice To Haves
- Demonstrated commercial or sales experience (formal or informal).
- Experience expanding pilots or programs into system-wide initiatives.
- Comfort owning revenue growth and contract expansion.
Responsibilities
- Hospital Onboarding & Embedded Leadership Lead end-to-end onboarding of SilverStay with new hospital partners.
- Embed onsite to understand hospital workflows, staffing constraints, and operational pain points.
- Partner closely with case management, social work, nursing leadership, utilization management, and physician leaders.
- Ensure SilverStay is operationally integrated, trusted, and delivering value from day one.
- Operational Ownership & Problem Solving Identify and proactively resolve staffing, throughput, discharge, and workflow challenges.
- Act as the escalation point for complex cases, operational friction, and service gaps.
- Translate hospital needs into actionable internal plans across SilverStay’s clinical, ops, and product teams.
- Track KPIs tied to LOS, throughput, staff relief, and patient outcomes.
- Executive Relationship Management Build strong, trusted relationships with: Directors & VPs of Case Management Nursing leadership CMOs, COOs, and hospital presidents Lead regular executive check-ins to review wins, issues, ROI, and expansion opportunities.
- Communicate clearly and credibly with senior leadership using data, outcomes, and narrative.
- Strategic Expansion & Revenue Growth Own the full lifecycle from pilot → contract → expansion . Multithread strategically across: Operational leaders Clinical champions Finance and executive decision-makers Identify opportunities to: Expand scope of services Add new use cases Extend contracts across additional hospitals in the system Partner with leadership to structure and close expanded agreements.
- Sales Discipline & Follow-Through Maintain rigorous follow-up on commitments, action items, and next steps.
- Track account activity, risks, and opportunities with precision.
- Prepare executive-level summaries, proposals, and expansion narratives.
- Operate with urgency, accountability, and attention to detail.
Benefits
- Comprehensive medical, dental, and vision coverage - including spouse and family.
- 401(k) with employer contribution.
- Generous PTO plus holidays.
- Flexible schedule with autonomy to structure your time around outcomes, not shifts.
- Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
