Senior Account Executive, B2B

NVE Experience Agency•Los Angeles, CA

43d•$95,000 - $110,000•Hybrid

About The Position

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty. Summary of Position: We are seeking a Senior Account Executive to counsel key Clients and lead the development of experiential marketing strategies, campaigns and projects, and events. The Senior Account Executive will act as the day-to-day head for selected NVE clients, providing them with an unprecedented level of communication efficiency. Candidates should have previous experience with leading cross-departmental teams to oversee campaigns, events, or multiple workstreams within a larger program. Candidates should also have exceptional interpersonal communication and project management skills with a demonstrated ability to think strategically, problem solve, project manage, and facilitate multiple work streams simultaneously.

Requirements

6+ years of experience in account leadership, campaign/event management, marketing, advertising, digital PR, and experiential
Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands
Proven track record of client leadership and account growth
Experience in an agency environment; must be process-oriented and highly organized
Experience with management and oversight of complex client budgets
Ability to write effectively, persuasively, and professionally
Exceptional interpersonal and relationship-building skills
Confidence in verbal and written communication with excellent presentation skills
Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines
Willingness to work extended hours and on weekends when necessary
Proven ability to weave brands into popular culture
Must be able to remain in a stationary position 50% or more of the time

Responsibilities

Client Management: Act as the agency’s point of contact for key accounts, streamlining internal and external client communication throughout the campaign/project management process
Financial Management: Track all revenue and gross profit associated with your accounts, approx. $2 - $5M in gross revenue per year
Account Leadership: Demonstrates leadership abilities by managing and mentoring a junior Accounts team with up to two (2) direct reports
Cross-Department Communication: Liaison between Production, Creative Services, Strategy departments, and the Client to ensure all contracted deliverables are executed and deadlines met
Onboarding & Training: Takes a more active role in developing onboarding and training documents, ensuring they are updated regularly
Process & Project Management: Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc.
Resourcing & Recruiting: Takes an active role in interviewing candidates for open positions, works with Directors to identify and develop talent on behalf of the agency
New Business: Begins to demonstrate a growth mindset by working across departments to sell additional services to existing clients
Finance & Invoicing: Oversees all client invoicing and invoice tracking for assigned projects or programs/retainers
Demonstrates expert understanding of the client's brand and processes by proactively educating and training team members, further improving client experience
Act as the experienced point of contact for clients, overseeing client communication and expectations during the campaign production and campaign execution process
Experienced at anticipating client needs, and proactively offering solutions and experiential opportunities for the brand
Provide Clients with weekly updates on project development and management, maintaining internal and external project status reports
Acts as the experienced onsite account representative at events, set up post-mortems internally and externally
Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships
Experienced at tracking invoices, executing SOWs under $1M, and ensuring POs are received from a client in a timely manner, ideally within a week post kick-off
Oversees completion of the master billing tracker and finance/invoicing tasks, and ensures supervisor sign off on all client invoices prior to submission
Works with Production and clients to submit budget estimates for POs, and submit deposit and final invoices in a timely manner
Works with Production to submit budget reconciles and secure client approval post-event
Experienced at implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations
Oversees projects being led by direct reports, in addition to their own, and demonstrates ability to coach/mentor team members through roadblocks
Experienced leader, managing cross-departmental project teams
Experienced problem solver, consistently delivering creative solutions to roadblocks when escalating to supervisor
Experienced at leading day-to-day project management for projects and / or campaigns
Demonstrates the ability to take ownership of more complex projects and overall programs or retainers in their entirety, as well as leading full cross departmental project teams across projects with budgets of $250k - $1M
Proactively host and schedule regular internal and external meetings as necessary
Maintain internal and external project status reports
Responsible for overall deck management, ensuring all copy is completed and reminding the project team on deliverables for each proposal
Manage retainer and/or project budgets in partnership with Production Lead - Oversee AM/AC and ensure all agendas/ recaps are distributed internally and externally prior to each meeting, and after each meeting
Hold internal production and creative teams accountable to project deadlines
Work with Production and Design departments to develop post-event recaps for clients
Responsible for ensuring timesheets are completed in a timely manner for all project workstreams whether leading or supervising
Responsible for ensuring resource reports are populated and reviewed with Accounts supervisors on a regular, consistent basis throughout the duration of the project or campaign
Manage and delegate tasks to junior account team members
Supports supervisor (or takes ownership of) in implementation & training for any changes to process & project management