Senior Account Director

Brave Bison • London, CA

3d

About The Position

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we’re underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations—our clients’ worlds get more complex daily. Their agency partnerships shouldn’t. It’s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That’s why we make it our mission to capitalise on complexity for our clients—across consultancy, capability and execution—by crafting dynamic digital solutions that outpace tomorrow’s challenges. Our values We’re a proudly diverse business comprised of deep specialists across media, marketing, training and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients’ worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity. We are focused in our collaboration — joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone’s day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We’re goal orientated, results driven and data-led. We show up with passion every day. And we’re always honing our craft. Brave Bison Performance With over 20 years experience growing our clients’ businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients’ world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity.

Requirements

• Extensive experience and exposure across a range of industry sectors and marketing disciplines, together with comprehensive experience agency side. Experience of SEO and organic digital strategy and campaign delivery is an essential requirement for this role.
• 7+ years in marketing, with relevant agency-side experience and a strong background in SEO and organic digital strategy.
• Demonstrated track record of excellent client relationship development and service including extensive experience managing global enterprise clients and senior stakeholders.
• Evidence of your ability to independently create, develop, plan and implement marketing communications strategies and campaigns
• Skills: meticulous attention to detail, complex project management skills, strong financial acumen, analytical and creative capabilities, excellent communication and confident and persuasive presentation skills.
• degree-level education; professional marketing qualifications (CIM or IDM) are a plus.

Responsibilities

• Strategic leadership: you’ll continuously refine your understanding of organic marketing and the wider marketing mix. You’ll work directly with clients to get to the crux of their needs and goals and then craft appropriate strategies to achieve them. You’ll manage the effective implementation of the strategy from scoping to kick-off to wash-up and report on account-level performance throughout.
• Relationship building: you’ll use your deep understanding of your clients’ businesses to identify and convert opportunities to retain and grow the accounts in your portfolio. You will generate ideas to enhance account performance and establish strong trust and multi-tiered agency-client relationships through regular formal and informal communication and face time with clients.
• Account performance management: you will work with clients and agency teams to understand and achieve client KPIs, maintain account profitability, and manage expectations effectively. You’ll conduct strategic business reviews with clients, using data-driven storytelling.
• Support the Client Partner in the delivery of our Client Services Strategy and ensure all our client accounts have the appropriate skills and resources assigned to them.
• Lead a team of Account Managers, fostering positive team culture based on trust, strong career development and well-being support.
• Leverage your deep understanding of client needs to provide valuable commercial insights to our marketing activity.
• Contribute to our new and existing business process by leveraging client relationships, providing strategic insights, participating in pitches, developing tailored proposals, identifying upsell opportunities, and managing post-pitch follow-up to secure business.
• Ensure work is accurately scoped and agreed as per our contractual terms.
• Drive and consistently review account profitability across the team manage forecasts, reconciliation and invoicing and handle complex financial negotiations with clients.
• Ensure team’s compliance with internal procedures, including invoicing, purchasing, and job management.

Benefits

• Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work
• Private medical insurance:To keep you fighting fit and give you and your family peace of mind.
• Income protection:We know it feels good to be covered, just in case.
• Calm Subscription:Now more than ever, it’s important to mind your mind!
• 25 days annual leave:This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
• Christmas closure:No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off:One extra day to celebrate your big day
• Summer hours:Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support:Unlimited via OpenUp
• Remote Working:Work abroad for up to one month a year.
• Performance & Salary: Reviewed twice a year for everyone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level