Senior Account Director - Medical Publications

The Lockwood Group, LLC
Hybrid

About The Position

Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through medical communications. Clients rely on Lockwood to challenge assumptions and creatively navigate obstacles, focusing on accuracy, transparency, and scientific value to create evidence-based, clinically relevant programs. Over a third of the staff hold advanced scientific or medical degrees, and most work remotely, offering a flexible structure that provides better work-life balance. In this role, the Senior Account Director will oversee all internal and external aspects of an account management team. This includes directly managing and mentoring account team staff, brainstorming and initiating new programs, troubleshooting, facilitating interdepartmental communication, providing staffing/resourcing reports, and contributing to new business development efforts if requested. External responsibilities involve establishing and maintaining strong relationships with clients and key faculty, liaising with relevant medical associations and institutions, and presenting innovative ideas and exploring new business opportunities with current clients.

Requirements

  • A bachelor’s degree is required
  • Twelve plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required
  • Management experience in a publications and/or medical communications agency environment is required
  • The ability to quickly grasp and retain scientific and technical concepts is required
  • Word, Excel, PowerPoint, Internet and strong presentation skills are required
  • Business development skills are also required

Nice To Haves

  • An advanced degree in science or business is preferred

Responsibilities

  • Handle daily management for assigned book of business
  • Establish and maintain strong relationships with client(s) and stakeholders
  • Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary
  • Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives
  • Oversee budgeting, financial monitoring, and reconciliation of individual projects
  • Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings
  • Update senior management on account team activity, new business opportunities, and financial analyses and projections
  • Work with department managers to identify and manage internal and external resources
  • Participate and/or lead team meetings
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